Reviews
It was great working with Jesus. He answered all my...
It was great working with Jesus. He answered all my questions and was in touch with me about the status of my car while it was being serviced. highly recommend Manly Honda!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Did a good job getting the van up to me and getting...
Did a good job getting the van up to me and getting everything done with all the craziness and doing it without being negligent with sanitation. Thank you!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly trust and efficiency from great service agent Bill
Bill as always tailors what I need and I have confidence that what he says is needed is and that I am never just charged for work not needed. I was impressed with the Covid precautions and smooth running of the process even waiting in the taped off waiting room. I will know to bring my own water and coffee next time as the Covid precautions precluded coffee and pastries as they should have been.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service Department
Although I live in San Rafael, I continue to bring my car for service to Santa Rosa and Manly. It's important to me to have factory trained staff. I think Chris Reid is a credit to Manly Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and friendly operation. Immaculately clean!...
Excellent and friendly operation. Immaculately clean! My service coordinator was friendly, patient, helpful and informative. The valet service was excellent and appreciated. Driver was very pleasant. I am still having problems with lights staying on constantly even in off position and shaking steering wheel when accelerated between 60 and 70. These were requested to be looked at. Alittle dissappointed this was not resolved and now need to go back. Ugh! Overall all my points of contact has been excellent.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Always the best/fastest service...and friendly to boot!
I was unsure about getting my car serviced amid the Stay-at-Home pandemic situation. However, you made it -so- simple. You sent a driver to my home with a loaner car; picked up my car and took it to the service center; took care of the vehicle and returned it to me. EASY. I loved the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No hassle, didn't over sell, reached agreement quickly
I knew what I wanted before arriving and had a price range that I was not willing to go beyond. They had the car ready for me shortly after I arrived, and from there we quickly reached agreement on a final price. Staff was competent, professional, and did not try any "hardball" sales tactics. The vehicle needed some additional time to be made ready (at my request) to leave the lot. Dealership provided me a loaner car so that I could return home and would not have to aimlessly stroll around the sales floor. Shortly after returning home the Sales Representative delivered my new vehicle directly to my residence. Easiest experience I've ever had buying a car - new or used 10 /10: would recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great service we are really happy with...
Thank you for the great service we are really happy with the you guys helped us and treated us. Again thank you so much.My kids are going to love the new car .
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I found a car I was interested in online and I called the...
I found a car I was interested in online and I called the dealer and spoke with Efrain and asked if the car was still available. He said he would check and call me back. He checked and actually texted me more photos and was very nice and helpful. We went in and Luis Hernandez showed us the car and went on a test drive with us. He was very nice. At the end of the transaction Josh Feinberg helped us close the deal. I liked that he spoke of what he would do if it was for his wife and kids safety. It makes it seem like your dealing with a humble and conscious person instead of just a sale shark. I thoroughly enjoyed the experience and I love my new (used) car ha ha. I looked at other Honda dealers and I was drawn more to Manly Honda and am very glad that I went there.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After writing up the work order, Mark sent me over to the...
After writing up the work order, Mark sent me over to the rental desk where Jennifer set me up with a free rental for the few days my CR-V would be in the shop. A great experience at Manly.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
