Reviews
Service
Easy in and out oil change. Make an appointment and there was no waiting. Coffee was made and helped myself and read a book in the waiting area
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very long wait but in the end I was satisfied with the serve
I have yet to be dissatisfied with the service departments staff and their willingness to help and please. I do have some qualms with the dealers who roam the service department to prey on the customers. I was approached 3 times and twice they were unable to answer very simple questions about their inventory!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome Service
The staff are all very courteous and even the rental agent. The waiting room is very clean and comfortable and inviting It even has a deli
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient, thorough, timely
I know that my vehicle will always be cared for and serviced lovingly and correctly. I don'T worry, ever. I've been servicing my Toyota here for years and will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Over the top and the best customer service.
The door helpful services and sales surpass any dealerships I've visited.. The questions are answered and gets you the car you need and want.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Keeping Up With Car Maintenance
I have used Maita Service for many years and I appreciate their good service. Unfortunately, they keep messing with stuff that makes it more difficult to get your appointments scheduled. I tried to schedule on-line but what I got was this busy page that did not function properly and is a great discouragement to even try to deal with. Just call the number and book with someone on the phone. It is much simpler and don't even look at their on-line page. It gives the wrong impression of what this place is really like!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Battery Check
Maita is my service center by choice for my RAV4. Normally, I setup an appointment, but for this visit I felt there was an issue with starting my car and wanted my battery checked out. Maita was able to checkout my issue and also completed my next service maintenance since it was due on the afternoon I arrived at the service center. My battery was not charging properly and was replaced and the service was completed in two hours. I waited in the comfortable and spacious wait area and enjoyed a complimentary cup of coffee. I appreciate that my issue was taken seriously and that I have another six months before maintenance is needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service as always!
I’ve been taking my Toyota’s to Maita for over 20 years. The service I receive is always excellent. Great service from nice professional people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service on Tacoma Truck
Felt it took too long to fix the problem. I was without a car for almost 2 weeks. I know Junko had a day off, but her team did not follow through when I called. They didn't call back to give an update.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Friendly service
I had a nice expierience and Friendly service. The qualified staff helped me to solve a problem with international payment. 100% I will be back for next car here. Thank you Maita, my love :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
