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Maita Toyota

(5,372 reviews)
Visit Maita Toyota
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–7:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–7:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday 10:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (916) 945-9281 (916) 945-9281
Used (916) 945-9156 (916) 945-9156
Service (916) 945-9252 (916) 945-9252

Reviews

(5,372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maita Toyota from DealerRater.

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great service

I did a drop off and they had my car ready way sooner than I expected . was very happy. I will keep doing my service this way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Air Bag Recall Repair

Had appointment scheduled 2-weeks in advance of repairs. After truck was at shop all day, was told parts weren’t available. Had to reschedule

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Toyota Camry

Best services ever. Published my 2nd car there.will be back again. People are so polite and go out of their way.super happy with everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

professional & friendly

My car was serviced ahead of schedule, which saved me coming back the next day. Great customer service and friendly staff. Thank you very much Eddie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Professional and Friendly

Marlon Nonog was extremely efficient, professional, knowledagble and friendly throughout my car service. Paying for large purchases like tires can raise a lot of financial concern, anxiety and uncertainty. He was very explicitve with the products available and even explained the best offers available. I just completed the Yokohama rebate form online as he suggested and got an additional discount. Thank you Marlon & the Maita Service team. I feel safe driving in my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good Experience to sale my Toyota 2015 Prius Model 3

Ben is very nice abd helpful in having smooth transaction. He responded very quickly and made sale transaction simple and easy! Great Job Ben!! Thank You!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Customer Service-Sales

Both sales person and his manager were very supportive helped me find the car i wanted and offered to match my offer from other dealers that I had through perks at work. I also purchased a KARR Security system on the sameday as i purchased my vehicle but it took couple weeks to install and was not told what version was sold and what version was installed. I would suggest to improve service section specially when a package is offered wuth new vehicle needs to be specified which version in how long with what benefits will be installed other than that I would say keep the good work. Thanks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Toyota Seq

The Service was great! Finished the repair on time. Provided additional recommendations that Customer agreed to add in the service. Very knowledgeable about the service provided. The cost of service was great. Will return for repairs and recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Maintenance Service

I would highly recommend Toyota Maita for their excellent maintenance service. They made sure everything is checked. Friendly staff and attentive service made me keep coming back. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice people, bad service

When we first walked in it was to see if we even qualified for a loan. They found a bank willing to work with us. We had one car to choose from or nothing at all. Wasn't offered a test drive. The first night the dash lights didn't come on. Scheduled an appointment for the following week. The next day started noticing issues with the transmission, mentioned it when we took the car in. Turns out they tried to sell us an "as is" car without driving it that had issues that would've been noticed had it been checked and driven properly. Now I gave them $200 of our $2000 down payment that first day to lock in the loan rate. That was every penny we had until the first of the month. We now don't have a vehicle that works properly and still don't have the vehicle we are purchasing. We also have no food for us because the vehicle I have to use while The new car is in The shop had a battery problem. Had to put resources out that we do not have. The customer service in the service department is awful. I can't answer my phone while I'm on the floor at my job. Requested a voicemail left with an update on what's going on. I had to call back 3 times just to have them leave a message instead of calling and hanging up. Which one time I answered the phone and got hung up on because it rang to long. Wish I never gave my last $200. Feels like we got screwed over with a lemon. Forgot to mention the blue book value is $2000 less then the advertised price.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review. Our apologies you did not have pleasant experience. Please reach out to our management team if you have any concerns.