Reviews
great service
I did a drop off and they had my car ready way sooner than I expected . was very happy. I will keep doing my service this way
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Air Bag Recall Repair
Had appointment scheduled 2-weeks in advance of repairs. After truck was at shop all day, was told parts weren’t available. Had to reschedule
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Toyota Camry
Best services ever. Published my 2nd car there.will be back again. People are so polite and go out of their way.super happy with everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
professional & friendly
My car was serviced ahead of schedule, which saved me coming back the next day. Great customer service and friendly staff. Thank you very much Eddie!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and Friendly
Marlon Nonog was extremely efficient, professional, knowledagble and friendly throughout my car service. Paying for large purchases like tires can raise a lot of financial concern, anxiety and uncertainty. He was very explicitve with the products available and even explained the best offers available. I just completed the Yokohama rebate form online as he suggested and got an additional discount. Thank you Marlon & the Maita Service team. I feel safe driving in my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Experience to sale my Toyota 2015 Prius Model 3
Ben is very nice abd helpful in having smooth transaction. He responded very quickly and made sale transaction simple and easy! Great Job Ben!! Thank You!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Service-Sales
Both sales person and his manager were very supportive helped me find the car i wanted and offered to match my offer from other dealers that I had through perks at work. I also purchased a KARR Security system on the sameday as i purchased my vehicle but it took couple weeks to install and was not told what version was sold and what version was installed. I would suggest to improve service section specially when a package is offered wuth new vehicle needs to be specified which version in how long with what benefits will be installed other than that I would say keep the good work. Thanks
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Toyota Seq
The Service was great! Finished the repair on time. Provided additional recommendations that Customer agreed to add in the service. Very knowledgeable about the service provided. The cost of service was great. Will return for repairs and recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maintenance Service
I would highly recommend Toyota Maita for their excellent maintenance service. They made sure everything is checked. Friendly staff and attentive service made me keep coming back. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice people, bad service
When we first walked in it was to see if we even qualified for a loan. They found a bank willing to work with us. We had one car to choose from or nothing at all. Wasn't offered a test drive. The first night the dash lights didn't come on. Scheduled an appointment for the following week. The next day started noticing issues with the transmission, mentioned it when we took the car in. Turns out they tried to sell us an "as is" car without driving it that had issues that would've been noticed had it been checked and driven properly. Now I gave them $200 of our $2000 down payment that first day to lock in the loan rate. That was every penny we had until the first of the month. We now don't have a vehicle that works properly and still don't have the vehicle we are purchasing. We also have no food for us because the vehicle I have to use while The new car is in The shop had a battery problem. Had to put resources out that we do not have. The customer service in the service department is awful. I can't answer my phone while I'm on the floor at my job. Requested a voicemail left with an update on what's going on. I had to call back 3 times just to have them leave a message instead of calling and hanging up. Which one time I answered the phone and got hung up on because it rang to long. Wish I never gave my last $200. Feels like we got screwed over with a lemon. Forgot to mention the blue book value is $2000 less then the advertised price.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review. Our apologies you did not have pleasant experience. Please reach out to our management team if you have any concerns.
