Reviews
Kelley was wonderful! Listened to us, gave us options and fulfilled our wishes. We will be back for the next car.
Kelley was wonderful! Listened to us, gave us options and fulfilled our wishes. We will be back for the next car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The Service Dept has problems. On two separate occasions, I have had to bring in my Ford F-350 twice to have problems correctly resolved - the problem not resolved correctly on first visit. And each time I bring the truck in -- so 4 total -- each time i bring it in between 8 and 9 AM and the job is not completed until 5 or 5:30 PM, when they close. This past time i had to wait around an hour from 4:30 to 5:30 PM waiting for the "paper work" until i could get my rig, even though it was just sitting there in the lot.
The Service Dept has problems. On two separate occasions, I have had to bring in my Ford F-350 twice to have problems correctly resolved - the problem not resolved correctly on first visit. And each time I bring the truck in -- so 4 total -- each time i bring it in between 8 and 9 AM and the job is not completed until 5 or 5:30 PM, when they close. This past time i had to wait around an hour from 4:30 to 5:30 PM waiting for the "paper work" until i could get my rig, even though it was just sitting there in the lot.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Repeat customers here! This is our second purchase with Austin and Julian, and they nailed it again. They are hardworking, transparent, and genuinely fun to work with. They found us the perfect car and great financing without any of the usual stress. Even the final documentation was a breeze—straightforward and fast. We can't recommend them enough!
Repeat customers here! This is our second purchase with Austin and Julian, and they nailed it again. They are hardworking, transparent, and genuinely fun to work with. They found us the perfect car and great financing without any of the usual stress. Even the final documentation was a breeze—straightforward and fast. We can't recommend them enough!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Second vehicle purchased from Julian and first time working with Austin! Excellent team to work with. This last purchase was for my son. We went to a couple of other big name dealers in town to figure out transportation to North Carolina since that’s where my son is stationed. The other dealers let us leave to figure that out on our own. Then I remembered Julian and glad I did. Julian and Austin came through to help my Marine get a car AND got it shipped to his station! Mission accomplished and job well done guys!!!
Second vehicle purchased from Julian and first time working with Austin! Excellent team to work with. This last purchase was for my son. We went to a couple of other big name dealers in town to figure out transportation to North Carolina since that’s where my son is stationed. The other dealers let us leave to figure that out on our own. Then I remembered Julian and glad I did. Julian and Austin came through to help my Marine get a car AND got it shipped to his station! Mission accomplished and job well done guys!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership was completely no nonsense, and had excellent customer service. Talked me through the entire thing and I couldn’t possibly ask for better people to work with. They’re just starting up and I can already see the care and capability they bring.
Dealership was completely no nonsense, and had excellent customer service. Talked me through the entire thing and I couldn’t possibly ask for better people to work with. They’re just starting up and I can already see the care and capability they bring.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Julian was awesome and worked hard for our needs. Thank you Julian & Skyline Ford. Super fast & easy!
Julian was awesome and worked hard for our needs. Thank you Julian & Skyline Ford. Super fast & easy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had a really great experience buying my first car here with Julian! He was very helpful and transparent with me.
I had a really great experience buying my first car here with Julian! He was very helpful and transparent with me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Quick and seamless vehicle purchase with a good value. No pressure and willingness to negotiate a fair deal.
Quick and seamless vehicle purchase with a good value. No pressure and willingness to negotiate a fair deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My son had a fantastic experience buying his first vehicle at Skyline Ford. I called the dealership to see if they had a specific vehicle and not only was Victor able to find one, he was able to get him into a newer model with lower miles than we were expecting and worked with us to get it at an affordable price. He was very friendly and enjoyable to work with. Sage helped us out with the closing process and all the paperwork - I appreciated his honesty and transparency. I feel like both Victor and Sage had our best interests in mind and would absolutely love to work with both of them again in the future.
My son had a fantastic experience buying his first vehicle at Skyline Ford. I called the dealership to see if they had a specific vehicle and not only was Victor able to find one, he was able to get him into a newer model with lower miles than we were expecting and worked with us to get it at an affordable price. He was very friendly and enjoyable to work with. Sage helped us out with the closing process and all the paperwork - I appreciated his honesty and transparency. I feel like both Victor and Sage had our best interests in mind and would absolutely love to work with both of them again in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Want to buy a vehicle from great people with no hassle and awesome customer service? Head to Skyline Ford and connect with Austin Prince and Julian Ruiz. Austin was extremely communicative throughout the whole process and followed up on every detail along the way, a pleasure to work with. Julian gave the best deal right up front and followed up on all the dealer-owed items that were a part of the deal. The vehicle was part of Acura of Salem’s inventory but was on the Skyline used vehicle lot so we worked with Ron Menser across the street at Acura for the financing and paperwork. We felt fairly dealt with and were treated as though our business mattered. All in all a very satisfactory experience! Highly recommend! We will definitely do business with them again.
Want to buy a vehicle from great people with no hassle and awesome customer service? Head to Skyline Ford and connect with Austin Prince and Julian Ruiz. Austin was extremely communicative throughout the whole process and followed up on every detail along the way, a pleasure to work with. Julian gave the best deal right up front and followed up on all the dealer-owed items that were a part of the deal. The vehicle was part of Acura of Salem’s inventory but was on the Skyline used vehicle lot so we worked with Ron Menser across the street at Acura for the financing and paperwork. We felt fairly dealt with and were treated as though our business mattered. All in all a very satisfactory experience! Highly recommend! We will definitely do business with them again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car