Reviews
Great customer service
I enjoyed the Customer service & efficient repair service; i would have liked a next oil change reminder 2have been placed on the windshield!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Toyota Team
Great Experience
Great communication with service adviser and completed quickly. Excellent experience and will return in the future. Word Word Word to meet 20 word requirement
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you very much for taking the time to share your service experiences! It is wonderful to hear that our team has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Great customer service
They did everything I asked. Was good at communicating and estimating times. Responded quickly and courteously. Very friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Toyota Team
Fast service
The wait to get checked in for service was very minimal and my vehicle?s service was completed faster than expected which was very nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jamie, thank you very much for taking the time to share your service experiences! It is wonderful to hear that our service department has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Great costumer service!!!
Superb costumer service. Erik did a good job staying and helping us get our new car. It's gonna be Toyota for us or nothing. Thanks Erik!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience! Erik is one of our best. We'd like to take a moment to thank you for your purchase and welcome you to the Larson Family! If you have any questions and need assistance, please reach out to our Customer Care Team at 253-671-6405 or write us at customerservice@looklarson.com Thank you!
Traveling Military Friendly
Fast, courteous, worked us in and looked to help a traveling military member and family with a packed SUV - pretty awesome. Real pleasure
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Laura, we appreciate you for letting others know about your experience at Larson Toyota Sales. It is our commitment to ensure quality customer care by providing clean and comfortable facilities as well as fast, friendly and professional service to our guests. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
Great service
Friendly, patient with my questions. Tony Nguyen worked with me on my test drives and helped me with learning functions on the vehicle. He is an asset to your company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience! Tony is one of our best. We'd like to take a moment to thank you for your purchase and welcome you to the Larson Family! If you have any questions and need assistance, please reach out to our Customer Care Team at 253-671-6405 or write us at customerservice@looklarson.com Thank you!
My recent experience at Larson Toyota
I enjoyed Larson Toyota's fast, fair friendly service. The problem with my headlight was identified and fixed to our satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christopher, thank you very much for taking the time to share your service experiences! It is wonderful to hear that our team has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Great Service - Lindsay is Awesome!
Quick, professional, friendly and staff usually go the extra mile - in particular, Lindsay. I always hope to get her assistance when I go in and usually do. She was able to get a light replaced for me under warranty on 11/21 whereas at my previous visit I was told it I would have to pay for it by the individual assisting me during that visit (5000 mile maintenance).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wendy, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Lindsay has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Great service
Getting service taken care while I wait. Excellent community service to all customers. Service manager make himself available on customer concerns
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Toyota Team