Reviews
Aaron and the other staff are out to scam you.
First off, avoid the sales agent named Aaron. He's basically a waste of air. Absolute xxxxxxx. Next, these guys will show you a specific interest rate, then switch it on you and have you sign it. I believe this is either a scam or fraud. DO NOT DEAL WITH THESE GUYS. After this experience, I went to other dealerships and told them about Larson. They basically said that's a tactic used just by them and that I should consider suing them. I potentially might.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
best service
Friendly, professional and fast. Tacoma location have great staffs and facilities.Friendly, professional and fast. Tacoma location have great staffs and facilities.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much Minie for taking the time to share your kind words with us! We are happy to have you as a Larson Family Member!
Larson Toyota Service
service advisors were very nice and work was done quickly and correctly the first time. great experience and I would recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Toyota Team
Good service, nice facilities and good coffee
Aaron Clay was very attentive without being pushy and Chuck explained the various functions of our new car well. So many good things that the car will do, we may need to get a little more info!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words, Donna! We do our best every day to exceed expectations! We will share your kind words with Aaron and Chuck! We look forward to seeing you in the future!
Great Customer Service
Robin Bean--Great Customer Service! I hope my new tires last another seven years; Robin also told me to remind her that with a new set of tires, I will receive free rotations in the future. :-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Susan, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Robin has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Quick and Easy
The check in was quick and easy, very friendly staff. Looking forward in getting some cookies and milk but instead got a popcorn.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Harold, thank you very much for taking the time to share your service experiences! It is wonderful to hear that our team has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
fast efficient
fast, friendly, competent,professional and everything associated with the above. Also trustworthy. Plus Toyota is my favorite car. Almost every one in my family drives a Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to read such wonderful comments about your recent experience with us, Penelope! We truly appreciated the opportunity to earn your business. We want to welcome you to the Larson Family.
Quick repsir
Robin Bean, my service rep is awesome. I called at 8:45am and she was able to get me in 11:10am (right after I got out of meeting. She also gave me good advice on what to buy -- balancing price with quality. She's one of the main reasons I keep coming to Larson Toyota for my service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tess, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Robin has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Great Service, amazing staff
Robin Bean helped me on my issues a lot. The mechanics were amazing and the entire experience was 'over and beyond' my expectations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Robin has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Great service
Always have a great experience! We always look forward to going back because they have a great staff and do great work
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sarah, thank you very much for taking the time to share your service experiences! It is wonderful to hear that our team has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!