Reviews
Great Job Always
Great job as always.I am never disappointed they do quality work at a fair price
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Peter! We pride ourselves in customer service and competitive prices so we are very happy to see that you are satisfied with our services. -Steve St. Germain, General Manager
Very pleasant experience,.
Nathan was very easy to work with, there was no pressure and he was able to answer all of my questions. He was able to give me several options and I enjoyed test driving all of the cars. He kept my wait time at a minimum, that was a real plus! I would recommend his service to everyone I know.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing! We're happy to hear about your great experience with Nathan and we appreciate your business very much. Have a great day! -Steve St. Germain, General Manager
Going the extra mile
It was a very pleasent experience from the initial test drive. The salesperson listened to our needs and provided input that we considered very valuable in leading to our final choice of vehicles. Also, Other staff members kept our 5 year old grandchildren occupied and extremely happy from shooting baskets to watching their favorite program on TV. Furthermore, we felt that the pricing was fair and we left the dealership very satisfied..... .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fausto, we're so happy to hear this. Customer service is our top priority and we are glad you received great care and left satisfied! Let us know if there is anything else we can do for you. Thank you for your business. — Steve St. Germain, General Manager
Great place to buy a car and have it serviced ....
Excellent sales and service department I would definitely purchase my next Honda a L.H. Miller
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your awesome review, Randy! We appreciate your support and look forward to helping you find your next car! -Steve St. Germain, General Manager
Excellent service
Everyone at LHM Honda Spokane is great! Excellent service and always friendly and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the kind words, Michael! We're glad you had an excellent visit and look forward to working with you again. -Steve St. Germain, General Manager
I have no title, I'm just a customer
love the work and the speed and the attentiveness I was given. Eric was my service manager and did a stellar job. He even found my credit card which I dropped. I got my car back 15 minutes earlier than promised and they even did a light bulb replacement on my maplight. Looking forward to my next scheduled service in the new facilities.....and,by the way, I think all working in the present facilities are star workers....thanks all
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Flora! I'm glad we exceeded your expectations and we're looking forward to working with you at our new facility! We appreciate your business and will definitely pass this along to our team! -Steve St. Germain, General Manager
Thorough and respectful
The interaction with the service department representatives was outstanding. They wer3 knowledgable, respectful and kept me continually updated as to the progress of the required service on my vehicle. Very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, we're so happy to hear this! I'm glad our team was knowledgeable, respectful, and kept you in the loop with your vehicle progress. Come see us again soon. —Steve St. Germain, General Manager
CRV 2009 AIRBAG RECALL
very helpful and quick on a recall service. very friendly staff in service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna, thank you for sharing. I'm happy to hear that our service team was able to help get you back on the road after your recall service! -Steve St. Germain, General Manager
jreplacing a missing part
Brad was excellent in my needs and took care of me in a professional and friendly manner. I would recommend him anytime. Service was fast.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Julie, thank you for sharing! We're happy to hear Brad did a great job in assisting you and that you were taken care of in a timely manner. We will make sure to pass this along to him. —Steve St. Germain, General Manager
EXCELLENT
NATHAN WAS WONDERFUL -- FAIR, HONEST, FRIENDLY, NOT PUSHY, HELPFUL, PATIENT - GAVE ALL THE INFO ABOUT THE CAR, ACCOMMODATED US WHEN CHANGING MINDS ABOUT COLOR OR STYLE. GOOD MAN.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear this! Nathan is great and we're glad he provided you with awesome service. Thank you for your business. See you again soon. —Steve St. Germain, General Manager