Long of Chattanooga

Mercedes-Benz at Long of Chattanooga were so helpful and have been exceptional to work with. James did an amazing job taking us through the journey process in finding our new vehicle. We are so thankful that he was able to help us with exactly what we needed. Thank you, James for doing such an amazing job! We would love to work with James at Long of Chattanooga again for our vehicle needs!

1-Star Review for Long Hyundai My experience at Long Hyundai was nothing short of dreadful. The entire process was painfully slow and inefficient. Despite having a check in hand, I was forced to wait over an hour just to pay—and even after that, the car I purchased wasn’t ready. The lobby was extremely uncomfortable: hard chairs, inadequate air conditioning, and the sun beating through the windows made it feel like a sauna. The day before, during my test drive, I witnessed employees and even a manager in a loud, unprofessional shouting match right in front of customers. The whole experience felt like they completely forgot about customer service. I’ve never been so happy to leave a dealership in my life. No car deal is worth dealing with the people at Long Hyundai.

Parts dept stinks. Does not answer phone or return calls. Never can speak to parts manager. I recommend Clayton Volvo Parts, ask for Thomas the Parts Manager, he will answer phone and get parts correct and delivered on time. I am located 12 miles from Chattanooga dealer and can not get service.

Ardis provides excellent customer service. His professionalism was only exceeded by his intentionality to serve well.

Neil has been helping my family for 20 years. Very helpful and resourceful. Knowledgeable about MB.

You are always with the same service representative. My representative, Joshua, takes good care of me, knows me, and always provides a car for me!

Neil was great this is are 8 th car from him wouldn't buy from anybody else love long mercedes

Neil and Roman we great. Always have dealt with Neil and will continue to with him best salesmen I have seen

Aaron was awesome to work with again. I purchased my second car from him and the experience was amazing.

Been dealing with Neil for over 15 years. He is the best. Love my new AMG.