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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Geno Gordon

We told him what we wanted and he found it for us. Told us things about the truck we needed to know. Let us test drive it. Made us feel comfortable and gave us coffee while we waited on the paper work to be done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Deanna Wagner. Thank You for your kind words. It was our great pleasure to get you into the vehicle that you were looking for. Your satisfaction is always top priority with us! Let us know if we can help with anything else in the future. Thanks for choosing Haasz for your vehicle needs.

Outstanding customer service!

Couldn’t be happier with the whole sales team at Hassz, especially Ray and Julie. Our situation was somewhat difficult as far as what we needed in a vehicle and a few other issues but Ray and Julie went above and beyond to make sure we got what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Kisko12. We would like to thank you for sharing this recent experience with us. Here at Haasz, we strive to make every experience as easy and enjoyable as possible, and will go above and beyond to make things happen for you. Thank You for choosing Haasz for your vehicle purchase. Welcome to the Haasz family.

Friend at first sight - Julie

I am very pleased with my experience @Haasz. Julie listened to my life story and was so considerate , even got a hug. It was a very scary step for me to make and Julie made it seem like a small leap into something wonderful. Thank you so much .. to all that was included in the purchase of my vehicle. Even Allstate . Debbie G

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Malibu67. Thank You so much for taking the time to share this great experience with us. We are always taking steps to ensure our customers receive an excellent deal and feel comfortable taking the leap of purchasing with us. It was a great pleasure working with you. Let us know when you are ready to visit again!

Love my new Renegade!

Mike was easy to work with and was able to work with me to get out of a terrible lease and into the Renegade of my dreams! Thanks Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Arblackburn . Thank You for taking the time to leave us this great feedback. We take pride in being known as a great team to work with. Congratulations on your new Jeep Renegade. We are sure that you will continue to enjoy it. It was our pleasure to work with you.

Chuck is awesome!

I just purchased my new mustang from Haasz Auto mall in Ravenna, the whole process was such a breeze! Chuck is such a great salesman, he’s so personable, and friendly! He worked hard at getting me the best prices and rates. I would highly recommend him! A++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Sajam. Thank You for taking the time to share your experience with us. Here at Haasz, we strive to always be personable and friendly. We will take the extra steps to ensure your satisfaction. Your recommendation is much appreciated. Welcome to the Haasz family!

Julie the Lovely

From the moment Julie greeted me from outside the door to the moment she saw me off in my new car, she was a friend. She worked hard to see my needs and desires met. She was fun, polite, and so friendly. She made me feel comfortable every step of the way. Not only will I recommend her, I hope to buy through Julie in the future. Well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello TKPAPPA. We would like to thank you for taking the time to leave us this great feedback. Here at Haasz, we strive to always provide our customers with excellent customer service, and make you feel right at home with us. We appreciate your recommendations as well, and look forward to working with you again. Welcome to the Haasz family!

new renegade

Bought my 2010 focus from haasz auto mall 3 years ago and just traded it in on a new jeep from rick mccoy who made the deal quick and easy .If you need a new or used car go see Rick at Haasz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hey jeep girl! Thank You for taking the time to share your recent experience with us, and for your continued patronage to Haasz Automall. It is always a pleasure working with you. Please let us know if there is anything else we can do. Thanks for always choosing Haasz for your vehicle needs.

Love My Car!

Chuck was great!! He was very friendly and willing to deal with me looking and driving mutilple cars! I am super excited about my new car and it's all thanks to Chuck!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jessica. Thank You for sharing this recent awesome experience with us. It was a great pleasure helping you into your new Jeep. Let us know if we can help with anything else! Welcome to the Haasz family.

bought a used car

Very nice salesman and finance gentleman. Very helpful. I didn't feel pressured and good skill by the salesman to help to get me the best deal on the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hey barb1943. Thank You for sharing your good experience with us. We enjoy hearing feedback from our customers. We look forward to working with you again in the future. Welcome to the Haasz family.

Chevy Cruze

Gino Gordon was great. Very friendly. He knew what I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Debra. Thank You for sharing your kind words and for choosing Haasz Automall. It was a pleasure doing business with you. We look forward to working with you again!