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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Adam you are wonderful..thanks again...

Great guy.he was fun to work with..ask for Adam..he will get the job done..thanks again Adam.I love my sweet pea..(jeep)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Sweetpeajeep! Thank You for sharing your recent shopping experience with us. Here at Haasz, we strive to always provide our customers with a fun experience. It was a pleasure working with you. Enjoy the new Jeep!

Fantastic!!!!

My experience with Haasz has been absolutely fantastic. I didn't feel pressured into doing something I didn't need or want. Ray was great from the start. But Julie really sealed the deal. She made me feel comfortable and I felt like she had my best interest in mind. I would definitely come back for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hey IggaSaurus. Thank You for taking the time to share this fantastic experience with us. Here at Haasz, we strive to never be pushy or pressure our customers into a decision. Thank You for choosing Haasz for your recent purchase. Welcome to the family!

Great Service

John Reed was my salesman and was fantastic all the way around. Communication and treatment was top notch...everyone at Haaz was great and treated me with great service. Thanks everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jeff Carlin. Thank You for your kind words. Here at Haasz, we strive to always provide our customers with a fantastic experience from the time they walk in the door, to the time they drive off the lot. It has been a pleasure working with you. Let us know if we can help with anything else. Thanks for choosing Haasz!

Wonderful

I was having so many issues with the Jeep Cherokee that I had purchased from a previous dealer. When the next problem presented itself, I called the old dealership and they couldn't see me for a week. I said enough is enough and took it to Haasz of Ravenna. They took my Jeep back straightaway to look for issues, and in the meantime, put me in a rental and showed me new Jeeps. My Jeep ended up needing repairs and drove very well after being fixed. I did decide to purchase something new and was given the deal of a lifetime. Everyone was just too kind. My car salesman has checked on me even after the purchase and I really appreciate that. I'm definitely a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Priscilla, Thank you for choosing Haasz Automall. We look forward to serving you now and in the future. Please let us know if there is anything we can do in the future! Welcome to the Haasz Automall family.

Best Dealer!

I bought the car of my dreams, and Mike made it possible. He worked with me on the price and made me feel confident I was getting the best deal. He understands that is scary buying a new car and allowed me to ask endless questions, he answered welcomingly, I appreciated his patience and positive attitude. I will never buy from anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Marsi12. Thank You so much for taking the time to leaving us this awesome review! Here at Haasz, we make every effort to ensure our customers receive a positive purchasing experience. We enjoyed getting to work with you, and look forward to seeing you again in the future. Welcome to the Haasz family!

New Cars

Big shout out to Haasz Automall and Jeff Bender. The best salesman ever. These guys have been wonderful to me for many years and always go above & beyond for anything I may need. From the purchase of a new car to my service needs. The Green team assigned to the car I just traded in did an awesome job always. All the staff are so friendly and have always made my purchases run smoothly. I always walk in knowing what I want and they get me through the process quickly without spending hours at the dealership. Collision center and car rental staff are awesome. Top notch and my Jeep was super clean and detailed when I got it back. THANK YOU Everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued support! We are glad that you are part of the Haasz Automall family. We look forward to being your one stop vehicle shop for all of your sales, service, and body work needs. Please let any of us know how we can serve you now and in the future.

Highly Satisfied

Extremely happy with our purchase! Huge thank you to salesman John Reed for searching high and low to find us the exact vehicle we wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase! Welcome to the Haasz Automall family! We look forward to helping you with any vehicle needs now and in the future.

very good

our sales man mike was very good dealer was good.the whole team at haasz was good i purchased a vehicle earlier at same dealer .both experiences was good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle. Welcome to the Haasz Automall family! Please let us know how we can be of any assistance in the future. Thanks again for choosing Haasz Automall.

Great dealership to work with via TrueCar.com

Bob Baumgartner the internet marketing guy got in touch with me immediately after expressing an interest via TrueCar.com and set me up with an appointment. Mike Fulvimar in used cars was a great guy to work with. They did a great job in working with what I was needing to have happen on the financing side. I found a great Lexus 450h that they did a great job detailing. Looks brand new. They were great in negotiating - they weren't pulling any of those typical dealer techniques in wearing you down etc. Their finance guy Greg Baxter found me an even better financing rate than my bank PNC approved me so he saved me a ton of money and it was quick and simple. Great dealership, good people, nice process, no pressure. I couldn't be happier with the vehicle and my experience purchasing it. BTW - Mike called me the next day to make sure everything was cool. I highly recommend this dealership - and I drove three hours to do the deal and it was worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new vehicle. We strive to make the buying process simple for our customers. Welcome to the Haasz Automall family and we look forward to seeing you in the future for any vehicle needs. Thank you for choosing Haasz!

good and very organized

Purchased Nissan pickup truck from Jeff Bender at Haasz.Jeff made the process very easy he did not push me to buy the truck he let me drive it and two days later i bought it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Haasz Automall family and congratulations on the purchase of your new vehicle. We strive to make the buying process smooth for our customers. Please let us know if we can help you with anything in the future and thank you for choosing Haasz!