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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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nice place to go for a car

they were very friendly and was willing to help me find the right car. i would go there again to get a car. i would like to thank Geno he was very nice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Melanie! Thank You for sharing your kind words with us. We at Haasz strive to always be friendly and helpful. Let us know if there is anything more we can help with in the future! Thanks for choosing Haasz for your auto needs.

Smooth, Easy and Fun

This has been the best vehicle purchases I've ever experienced. John Reed is an exceptionally sales men, who knew exactly what i was looking for before i was even sure what i wanted. I would suggest Haasz and John Reed to any of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello ZenRiyoko. Thank You for taking the time to leave us your kind words. We are so grateful that you chose to make this purchase with us. It was a real pleasure. Congratulations on your purchase. Thanks for your recommendations. Let us know if we can help with anything else in the future.

Service Center review:

I have been treated like Family here at the Haasz Auto Mall Service Center in Ravenna . Kim Rafferty is the service writer I always Speak too. She always tells me what is wrong, give me prices BEFORE doing the work and lets me know what else needs to be done and prices that may very over the time I decide to have the work done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You gezepez, for sharing your excellent experience with us! We at Haasz service respect our customers, and strive to treat them as family. We always look forward to working with you. Let us know how we can help!

Fantastic experience

The people at haasz have been extremely accommodating to every need that a customer would have. I would like to especially thank Mike Purk and Bill Plumely for there time today as this was my first time getting an oil change on my new vehicle and they made it much better than I could have asked for. Thank you so much. Look forward to getting service for a long time at haasz because of the people that work there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Bryan Rouse! Thank You for taking the time to share this amazing experience with us. We strive to always be more than accommodating for our customers. It is our goal to make you feel right at home with us. We certainly look forward to working for you more in the future. Thanks for choosing Haasz!

No worries with this dealership!

We leased a new vehicle. They didn't have the color we wanted, bu checked other dealerships to get one. The checkout was very complete and Gino Gordon answered our every question. First time leasing was a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Chas. Thank You for sharing this great experience with us! We are always happy to hear from customers like you. It was a pleasure helping you with your first vehicle lease. Welcome to the Haasz family! Let us know how we can help again in the future!

Haasz Service

I have followed Holly Ferrara from one dealership to another. She always goes above and beyond all expectations. Thank you Haasz Auto Mall for an absolutely great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank You for taking the time to leave us your kind words. We have enjoyed working with you on your service needs. Please let us know in the future anything else we can help with. Thanks for choosing Haasz!

Amazing...as always

Great experience in purchasing a vehicle. This is the 5th vehicle we have purchased at Haasz and we will definitely come back for the next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello kaywes. Thank You for sharing your kind words with us. It has always been a pleasure working with you on your vehicle purchases, and we certainly look forward to the next as well! Your business is always appreciated. Thanks for choosing Haasz Automall!

Service

I trust the service department to fix my vehicle the right way. They tell me their opinion and help me maintain the car thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank You for the high rating and your kind words! Our customers trust is very important to us. We strive to please! Let us know if we can help with anything else. As always, thank you for choosing Haasz Service Department!

Geno rocks

Awesome experience, would recommend to others. Our search and buying of our brand new ram 1500, was so simple and straightforward. Our salesman Geno made the whole experience fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Susan Deming. Thank You for sharing your awesome experience with Geno here at Haasz Automall! Your recommendations are appreciated. We strive to always make every experience with us fun and easy. Thanks for choosing Haasz for your vehicle needs!

Such a help.

Salesman was great when purchasing the vehicle and service got me in for my oil change speedy and at a great price. Would definitely recommend haasz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey there Justin697! Thank You for sharing your awesome purchasing and service experiences! Here at Haasz, we strive to always work quickly yet efficiently for your convenience. Your recommendation means a lot, thank you! Let us know how we can help again in the future. Welcome to the Haasz family!