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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Got EXACTLY what I've been looking for!

Linda was absolutely fantastic in helping us find our 2014 dodge journey. We've been searching for this exact car for months. A huge thank you to her and her team as well for going ABOVE AND BEYOND what we were expecting!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Nkchavez! Thank You for sharing your kind words! We at Haasz strive to always go above and beyond for our customers. Congratulations on your 14 Journey. We are sure you'll continue to enjoy it for a long time. Thanks for choosing Haasz Automall!

Awesome

Great service when getting our new Dodge Ram, John and the team did a great job helping us get to the payments we needed. We love our new truck. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Carrie97, Thank You for taking the time to share your recent experience with us. We are so happy to hear that you had a great visit with us. It was a pleasure helping you into your new truck. Let us know how we can help in the future!

Excellent experience

John Reed and the entire haasz staff made buying a car easy and relaxed. Greg in finance was very nice as well. They even have an all state insurance agent on site. I would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank You for sharing your kind words with us! Here at Haasz, we strive to always take excellent care of our customers, and provide a low pressure environment. We certainly enjoyed working with you, and are looking forward to working with you again. Congratulations on your new vehicle!

Great Service

I had my vehicle serviced today at Haasz Auto mall and the reason I go there is because Kim Rafferty has been my personal service advisor for over 20 years. So wherever she goes, I buy that brand. She is thorough in everything she does, and makes sure that I am completely satisfied before I leave. There have been times that the work didn't meet her standards, and she made it right immediately. She greets people with a big smile and makes you feel welcome. One of the best things is that she will let me know when certain things are due or could be beginning to show wear, but never pressures or upsells the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi bob! Thank You for taking the time to leave us your awesome feedback! Customer satisfaction is very important to us. We take pride in being a service department that makes our customers feel right at home. Thank You for your continued patronage with us. It is a pleasure having you as a part of the Haasz family!

Great experience buying my 2017 Dodge Ram

John Rees Salesman was very helpful when I bought my 2017 Dodge Ram. He listened to what I said I wanted and helped me get it!!!! Thanks John! He didn't pressure me to settle for something I didn't want. I couldn't ask for a better salesmen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Tim S, We'd like to thank you for sharing your recent experience with us. Here at Haasz, we strive to always listen to our customers, and help you get into the best fitting vehicle for your wants and needs. We take pride in being a low pressure dealership. We would like to congratulate you on your new truck. Let us know how we can help in the future! Welcome to the Haasz family!

Working with the dealer for just a few hours I got the Jeep.

The Dealership gave me the Jeep I was looking for and for a good price. I am a repeat customer and service my Jeeps at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new Jeep and thank you for your feedback regarding your recent purchase. We here at Haasz value you and your loyalty. Please let Geno or anyone else here at the dealership know if there is any way we can be of assistance now or in the future.

Fast, Friendly, Great Service!

John Reed took care of us as soon as we stepped foot on the lot. He found the car we were looking at online, we test drove it, and were able to take it home the same day! Great fast, friendly service. Would recommend to anyone who's in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Foxxy1028, Thank You for sharing your recent experience with us! Here at Haasz, we take pride in being friendly and providing fast, yet efficient services. Your recommendations are very much appreciated. We look forward to working with you again in the future. Welcome to the Haasz family!

SERVICE ABOVE and BEYOND

I took our vehicle in for an oil change on 5-10-2017, at that time it was determined that the vehicle needed a exhaust manifold replaced. We were leaving on a trip on May 17th for 5 days. I was talking to one of the service helpers, Bill Plumley, (sorry I don't know his exact title), and we realized that we are neighbors by a few blocks! I told him how hard it was for me to bring the truck out here for 5-6 hrs. My husband is a 32 yr Retired Marine Veteran that is legally blind and does not drive, so we only have one vehicle. Bill offered to come and pick up the truck on his way to work and have the work done and then drive it back home while we were out of state. He came the night before to meet my husband, he was VERY IMPRESSED with Bill's character as a MAN! When we returned home, the truck was safely "tucked" back inside the garage, with the service paper and a hand written note that Kim Rafferty and he had made sure the truck was "HAND WASHED" WOW, talk about ABOVE AND BEYOND Exceptional Service!!! Will definitely buy my next vehicle at HAASZ!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello msgtret07, Thank You so much for taking the time to leave us your incredible feedback. Here at Haasz Service Department, we take pride in being able to go above and beyond for our customers satisfaction. We understand that sometimes things come up, and services are necessary. We are so thankful that you chose to use Haasz for your service needs. Looking forward to working with you more in the future!

Best experience so far

From start to finish my husband and I were taken care of, never once did we feel pressured or pushed into buying something we didn't want. John Reed was our salesman and we couldn't have asked for better! We will definitely be back for all our future car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Moorecars84, Thank You for sharing your kind words with us! Here at Haasz, we strive to always take excellent care of our customers, and provide a low pressure environment. We certainly enjoyed working with you, and are looking forward to working with you again. Congratulations on your new vehicle!

New Car

John Reed was super nice and straight up salesman. He took care of my needs and I recommend him to others. Thanks again for excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We are glad to hear that John Reed took care of all of your needs. Please let us know if there is anyway we can assist you now of in the future. Welcome to the Haasz Automall family!