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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Great service

Great continual service . Kim is so proficient. From the time you get to the service area til you leave you are always kept advised on what is happening.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing us with your feedback regarding your recent service experience at Haasz Automall Ravenna. We strive to keep our customers well informed during the repair process of their vehicle. we look forward to serving you now and in the future!

Great customer service as always

Great customer service as always. Tom Lawson took time to make sure Iwas satisfied and if I had any questions.. I will use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Eb, Thank you for sharing your recent service experience with us we always like to hear feedback from our customers! Please let us know if there is anything we can do to be of assistance now of in the future. Thank you for being part of the Haasz Automall Family!

Average

After a couple days of working with the dealership they finally were able to get me a good monthly payment on the type of vehicle I wanted. The process could have gone a little smoother and quicker, but overall not too bad of an experience.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

One happy customer

Got a great car at a good price. Service was great I'll be back again I think this car was #14 Thanks guy's Paul lee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Nichole! Thank You so much for sharing your experience with us. Here at Haasz, we strive to always be on top of our game, from service to sales. We certainly appreciate your continued patronage with us. It is always a privilege working with you. We'll see you next time!

Always a pleasure doing business with Tom at Haasz

They always give us the service we need and don't try to sell us something we don't. Always bend over backwards in customer service. They keep our vehicles safe for the road. We really appreciate Tom Lawson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi truckowner. Thank You for sharing your nice experience with our Service Department here at Haasz Automall. We strive to take care of our customers, and get them back on the road safely. We certainly appreciate you as well. It is great having you a part of the Haasz family.

Painless experience

Tom makes repairs, updates and simple maintenance easy to deal with. Quick and reliable service. They get it right the first time. Tom's dedication to his customers never ends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

JScarl490, Thank You for sharing your recent experience with our service department. Here at Haasz, we pride ourselves on providing excellent customer service each and every time you walk through our doors. We strive to always be quick and reliable. Our customers satisfaction are very important to us. Thanks for always choosing Haasz Service Department!

Great Service!!!!

I brought my 17 Cherokee in for its first oil change, and tire rotation recently. Kim Rafferty went out of her way to make sure I was satisfied. She had my car washed as well as kept me up to date with any and all recalls and things I need to worry about in the future as far as service. I will continue to bring my vehicle to Kim whenever I need service done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey McKenna! Thank You so much for the awesome 5 star review! We are so happy that you were completely satisfied with the services received with us. We certainly look forward to working with you more in the future. Let us know if we can help with anything. Welcome to the Haasz family!

Wonderful service

Not only does she take care of you, she is very welcoming and not pushy. Takes good care of her customers. I highly recommend her. I will always go to holly if I need anything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kristina. Thank You for sharing your kind words with us! Here at Haasz, we strive to always take care of our customers with anything they need. Please let us know when you are ready for another visit. We are always here for you!. Thanks for choosing Haasz Automall Service Department.

Friendly Place

I enjoy visiting Haasz Auto Mall because every interaction is so positive and friendly, They really make an effort to please and do quality work. My truck has been with me a long time and I love it. They also seem to love my truck and take good care of it. That means a lot. Once one finds a place as good as Haasz Auto Mall one keeps going back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Robin! Thank You so much for sharing this awesome review with us! Here at Haasz, we strive to always make our customers feel comfortable and at ease with us. You've been a valued member of the Haasz family, and it is our hope to continue that relationship for years to come! Thanks for everything, Robin!

Wonderful service at Haasz! Holly is the best!!!

No one could figure out my problem, the van had been to other Chrysler dealers and other local mechanics but Holly would not stop trying. They finally got it. Holly is wonderful, I can not say enough good things about her!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there! Thank You so much for sharing your excellent review with us! Here at Haasz, our service department strives to go above and beyond to help our customers with any issues. Thank You for giving us the chance to help with your Chrysler van issue. It was a pleasure working with you. We look forward to working with you again next time. Welcome to the Haasz family!