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Fred Martin Superstore

(3,250 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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i was treated with very professional and friendly people.

i was treated with very professional and friendly people. bought 2 vehicles and leased one in the last 6 years. will be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

The dealership took care of me very quickly, in and out

The dealership took care of me very quickly, in and out in a couple of hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

Friendly and professional sales people, Oil change are

Friendly and professional sales people, Oil change are fast and professional. Overall a good experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, and for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Everyone at the dealership was very friendly and helpful

Everyone at the dealership was very friendly and helpful when I was searching for my car. Alex was especially knowledgeable and super helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Alex and all of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

Tim Bulgrin is an excellent salesman.

Tim Bulgrin is an excellent salesman. This is our third vehicle we have leased from him. Won't go any where else unless he does.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

Haven’t purchased a car in quite a few years, but the

Haven’t purchased a car in quite a few years, but the team at Fred Martin made my experience pretty seamless. I would recommend this sales team to anyone interested in purchasing or leasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, June! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

I was very impressed and treated very well I would

I was very impressed and treated very well I would recommend them to my friends

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Robert, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

Joe and Mike and Kerry were all great people to work

Joe and Mike and Kerry were all great people to work with. They were all very pleasant and knowledgeable and we enjoyed our experience with them. Would definitely recommend them to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

Have bought my last 5 cars from them.

Have bought my last 5 cars from them. Rob is always great to deal wilth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

Very friendly people, I’ve bought several cars there &

Very friendly people, I’ve bought several cars there & always had a pleasant experience. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Jamie, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team