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Fred Martin Superstore

(3,250 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Absolutely amazing service!

Absolutely amazing service! Would not go to any other place and will definitely go back in the future for another car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

Bought a used car from Jeremy Wootan last week.

Bought a used car from Jeremy Wootan last week. He was helpful throughout the whole process from when I first showed interest in the vehicle until he handed me the keys! I highly recommend Fred Martin and Jeremy. I looked at his reviews prior to my visit and they were spot on! Go see Jeremy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

Trey was very helpful and patient with me.

Trey was very helpful and patient with me. He made sure I was happy with what car I was choosing and made sure any questions I had were answered. He was very personable and funny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Tyler, Thank you for sharing your experience with us! We're happy to hear it went well working Trey and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

Great salesman Scott sanders , glad we worked a deal.

Great salesman Scott sanders , glad we worked a deal. Friendly. Nice facility Great selection. Of cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

Daylor and Colton did an awesome job showing me

Daylor and Colton did an awesome job showing me everything in my new Jeep, they stayed late to make sure I was all taken care of 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Casey, It's fantastic to hear that Colton and Daylor provided you with great customer service while assisting you with your new Jeep! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Very good communication with all members of staff,

Very good communication with all members of staff, especially with Alex our salesperson who I feel went above and beyond and was very knowledgeable and helpful. Very friendly and accommodating atmosphere with an overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with Alex and our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

Kim in finance knows how to make sure all paperwork is

Kim in finance knows how to make sure all paperwork is correct and Tim in sales makes sure you’re in the vehicle you want

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ariana, Thank you for taking the time to share your feedback with us. Kim and our team work hard to make sure our guests have an exceptional experience. We will share your comments with Timothy and our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

It was a pleasant experience from the moment we walked

It was a pleasant experience from the moment we walked into the showroom doors. Friendly staff greeted us and offered toy cars to my kids. Sales associates were so helpful and we found a perfect vehicle to meet my family's needs. Im so very appreciative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Thank you

Nice people.

Nice people. Didn’t get the deal I wanted but bought the truck anyway. Took forever but buying anything from fed Martin takes forever. Didn’t see my car from the time they appraised it. They lost my garage door opener. Says there gonna send a check but that hasn’t happened yet. Love my truck. Fred Martin is definitely better than some other dealerships

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope you'll continue to enjoy your new truck! Thank you - Fred Martin Superstore Team

I appreciate the time that the used care manager took the

I appreciate the time that the used care manager took the time to address my concerns about my car. The stress level of concern for this vehicle is less.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team