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Fred Martin Superstore

(3,250 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Awesome team!

Awesome team! Amber and Nick stayed on our deal and made it happen right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

Michael was very helpful.

Michael was very helpful. He found the vehicle that I wanted and the buying process was one of the quickest and most efficient I have ever experienced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Michael was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Alex was wonderful!

Alex was wonderful! This is my second time buying with him and both times was fast and easy! He knows his stuff!! And Kim Young was also very helpful and had everything ready to go! He made the finishing touch smooth and quick! Thank you Alex and Kim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Debra, Thanks for sharing your thoughts about your experience with Fred Martin Superstore. Alex, Kim, and our team appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

I would have to say it's one of the friendliest dealer

I would have to say it's one of the friendliest dealer ship around and Alex is an awesome salesman I enjoyed my visit here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Consumer response

Fred Martin Ford is a great place to buy a car I was happy with the way they treated me and the salesman Alex was an awesome person he did everything to get me into a vehicle and he did the same for my son so now me and my son are both driving ty Alex and all the people at Fred Martin Ford for all your help u are a great group of people that people like me appreciate your time for us ty very much

This was a very good experience.

This was a very good experience. My salesperson,Lisa, was very professional and responsive to our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad Lisa had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

Amazing dealership!

Amazing dealership! Jeff dowdall is a great salesman, has helped me with three vehicles so far. More to come!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that Jeff had the opportunity to provide you with another perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Smooth operating ,salesman was totally helpful heAlex my

Smooth operating ,salesman was totally helpful heAlex my salesman and Liz in finance helped me purchase car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that Alex and Liz had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

Great experience.

Great experience. Easy financing, and helping me build my credit up. My sales associate was top notch, I will definitely come back for my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

I had the pleasure of working with Alex and Chris!

I had the pleasure of working with Alex and Chris! Alex spent three days going back and forth with me over the phone finding me a finance company. Chris walked that sales lot so many times to locate the Terrain I wanted. Finally found it. Both went above and beyond. I was referred to Fred Martin, and best believe I will recommend to anyone I know looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

My Dealer was very patient and caring not rushing me

My Dealer was very patient and caring not rushing me through the process. I would recommend my friends and family to go to Fred Martin for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fred Martin Superstore. We look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team