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Fred Martin Superstore

(3,250 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Had very good experience buying a vehicle and thought

Had very good experience buying a vehicle and thought they gave good deal on trade in. And we're willing to deal some. Person that sold me vehicle worked hard to get payment and price about what I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

Hard working people!

Hard working people! Amber did everything she can to help me get a vehicle and I’m in one today ❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

They have great sales people not pushy just looking for

They have great sales people not pushy just looking for what you want I have purchased my fourth vehicle from Fred Martin I had a couple hiccups but they took care of the problems immediately and never had any problems very happy with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Alex was extremely helpful!

Alex was extremely helpful! He got me a great deal on the Compass that I fell in love with! The process was smooth and relatively stress free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Fred Martin Superstore! Congrats on your new Compass, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

Derrick and the fiance team was wonderful and very

Derrick and the fiance team was wonderful and very helpful. They never gave up worked hard

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Derrick, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

Alex was a great help!

Alex was a great help! He let me know all my options up front. Super knowledgeable. Thank you Alex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Alex provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Great place.

Great place. Very friendly people and Bill my sales guy really was amazing through the whole process. First time buying a car on my own and he truly made it feel like I wasn’t even buying a car . Simple easy and fast. Can’t say enough about this dealership! My family is happy in our new suv

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

From the moment I walked in the door I felt like I was

From the moment I walked in the door I felt like I was part of the Fred Martin family. It didn’t matter that I had already begun working with a Consultant, everyone took the time to make sure that I was taken care of and that I didn’t need anything. Rob Zabel was the Consultant that helped me build my dream truck. He was patient and worked diligently on my build. He kept me updated throughout the entire process and what I thought would be a 3-4 month process only ended up taking about 45 days. I will definitely be buying all of my vehicles from Rob at Fred Martin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Fred Martin Superstore. It's great to hear that Rob was able to assist you with the building of your dream truck and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

Great customer service.

Great customer service. I am a very satisfied customer. Every person i spoke to there were very polite and accomodating. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

I completed my application online.

I completed my application online. By the end of the day Alex had made contact with me. I did not have to spend hours in the dealership. Alex presented me three cars to test drive and the 4th car was the one I fell in love with. I love this dealership and recommend that you go see Alex he will listen to what you want and he will find the perfect fit four the car you desire.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team