Reviews
Even though the customer service was nice, I wouldn't
Even though the customer service was nice, I wouldn't recommend this dealership to anyone that is friend/family member of a worker at Fiat/ Chrysler. The salesman said that I couldn't use my code unless a built a car! This is the first I have heard of this! I could have built a car and sent it to any Chrysler dealership.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we are sorry to hear your recent experience was less than positive, and would like to further look into the situation, however we are unable to pull up details of your visit without more information. If you could please emails us at fmcares@fmcars.com or give our Customer Relations Manager Jennifer Bittner a call at 330-753-4444 with details about your visit and your name on file, we would be happy to assist you further. Thank you.
It was clean staff was courtesy when I walk in they
It was clean staff was courtesy when I walk in they offer me drinks while I waited only thing I had problems with it took forever to get me approved please in future let the customer choose from several cars or suv other then the one they want to offer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Kyle, Thank you for taking the time to share your thoughts on working with Amber and our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team
Lisa Allison is the most awesome sales lady I’ve ever
Lisa Allison is the most awesome sales lady I’ve ever dealt with. Will be bac over and over again !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team
Great salesman we worked with and not pushy!
Great salesman we worked with and not pushy! Great inventory selection! Will go back again when my lease is up again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team
Great wonderful super awesome the best badass the bomb
Great wonderful super awesome the best badass the bomb incredible did me a solid love
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team
alex was very professional and made sure me and my dad
alex was very professional and made sure me and my dad left feeling satisfied with our cars! he’s very laid back and doesn’t make you feel pressured! my dad and i left with two amazing cars, we appreciate everything alex did for us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team
Getting a car for a reasonable price and in a reasonable
Getting a car for a reasonable price and in a reasonable amount of time always feels good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle, Tyler! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team
Fred Martin has always gotten me exactly what I want at
Fred Martin has always gotten me exactly what I want at the price I want. Salesman Rob Zabel is one of the good guys, and I would highly recommend shopping at this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jonathan, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Rob can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team
Amazing customer service and very friendly would
Amazing customer service and very friendly would definitely recommend them for anyone looking for their next vehicle. They answer every question help out with out of state buying it was definitely worth the 91 mile drive for us walked away with a great vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us this fantastic five-star review. We sincerely value your business and look forward to your next visit. Congratulations on your new purchase, Dana! Thank you - Fred Martin Superstore Team
Andrew was very friendly and helpful with turning in my
Andrew was very friendly and helpful with turning in my old lease and setting up a new one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your five-star review. Thank you - Fred Martin Superstore Team