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Fred Martin Superstore

(3,250 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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I have been dealing Fred Martin for years Rob sable has

I have been dealing Fred Martin for years Rob sable has been the best and take care my family for years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

Jordan and mike we’re both very helpful salesman.

Jordan and mike we’re both very helpful salesman. Try worked hard to find me the truck I wanted. Financing was quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Good customer service polite customer friendly staff We

Good customer service polite customer friendly staff We bought two cars from them I would recommend them to everyone and if there’s a problem there on it right away

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

Fast, simple, easy transaction!

Fast, simple, easy transaction!! I always have Excellent service. Starting with Rob Zabel. He makes everything go very smoothly. Thanks so much for everything!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Fred Martin Superstore! It's great to hear that Rob has provided you with excellent customer service. Please don't hesitate to let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

My salesman Jordan Smith was top notch as a salesman.

My salesman Jordan Smith was top notch as a salesman. He knew the inventory well and was able to find us the vehicle that fit our criteria to the T. Could not ask for a better experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Jordan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Had the pleasure of leasing a vehicle through Joey.

Had the pleasure of leasing a vehicle through Joey. It was a great and very efficient process. He was very punctual and precise and I certainly plan to work with him in the future. Thanks again, Joey!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear Joey was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

They have always gone out of their way to get us in the

They have always gone out of their way to get us in the right vehicle at the right price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

Friendly stafff and a great inventory of the vehicle I

Friendly stafff and a great inventory of the vehicle I was looking for. Great overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

Disappointed

I would not buy a car from this place at all because it seems like they don't have people's best interest in hand and they don't really give a crap about the people I was looking for a car at 10,000 and they only had two for a big store like this that's unreal because we had a store we had another place and they had five six of them so I can't tell me you guys didn't have more than just to vehicles in the one I wouldn't even bought because the hood was damaged it wasn't worth 10 grand

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Chip- our standard used car inventory is above this price point, that is why you did not find many vehicles at $10,000. 99% of our inventory is priced above this to reflect the quality used vehicles we prefer to carry, the amount of money that we put into reconditioning them to make them "like new", and our Customer Happiness Guarantee benefits. These benefits include 3 years of free oil changes and a free used car Lifetime Limited Powertrain Warranty. If you specifically needed a vehicle $10,000 or under you would have been redirected to Budget Car Mart down the street. They specialize in these type of value vehicles. Thank you for your comments.

Amazing!

Amazing! Easiest purchase ever!! Highly recommended them to anyone. Beyond happy with my Jeep!! A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Jeep! Thank you - Fred Martin Superstore Team