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Fred Martin Superstore

(3,250 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Everything was great.

Everything was great. The cars amazing, the sales people I worked with were great and knew what they were talking about. Everyone was just so nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Sydney, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

Great experience, and the Fred Martin family are very

Great experience, and the Fred Martin family are very helpful and made this easier than usual when purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

Rob has been my sales associate for 12 years and has

Rob has been my sales associate for 12 years and has always been very accommodating to what I need. Thank you, Rob, and I HIGHLY recommend Rob Zabel to help you when looking to buy or lease a vehicle. Thanks again Rob!!! Tom Knapp

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Rob provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

I have chose Fred Martin now for my third Jeep.

I have chose Fred Martin now for my third Jeep. Have even turned my son and daughter-in-law into purchasing for them also. Think you should to!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for once again choosing Fred Martin Superstore! Congratulations on your new Jeep! Please let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

Consumer response

I'm almost "cool" until I get ready to push this button to re-order my license plate Sorority cover to put on my other vehicle because the cover on this vehicle was accidentally tossed out. Cultural Exchange Sigma Gamma Rho 1922 Domed License Plate Frame [Silver - Car/Truck] Amazon $21.00

Love my sales rep Mike…he was so helpful especially when.

Love my sales rep Mike…he was so helpful especially when. I was in a crisis to get a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Mike was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Consumer response

So happy with my purchase from the Superstore! My sales rep. Mike T. was awesome. I was in a crisis situation with my old car and was desperately waiting for the new Jeep to come in and he was so patient and helpful, guiding us every step of the way in the process. This is the second vehicle we have purchased from him in less than six months and we love our truck and I absolutely adore the new Compass. Mike was right, it’s the perfect car for me. Thanks again for everything!

Lisa is the best, I wouldn't recommend dealing with

Lisa is the best, I wouldn't recommend dealing with anyone else there but her, and also good luck trying to get ahold of anyone else but her! I had some issues with my vehicle and she definitely stuck with me til the end, thanks! Lisa for president 😂👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Dave, thank you for taking the time to share your thoughts on working with Lisa. We're glad to hear she delivered such a great experience! Thank you - Fred Martin Superstore Team

I would not hesitate to recommend Andrew A.

I would not hesitate to recommend Andrew A., to help you when your looking for your next car! He was pleasant, courteous, knowledgeable and a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this fabulous five-star review. We're happy to hear that Andrew was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help. Congratulations on your new purchase, AJ! Thank you - Fred Martin Superstore Team

They’re in a great location for test driving, with side

They’re in a great location for test driving, with side city streets and the highway you can get a great overall feel for the car you’re looking at. They seem to have plenty of vehicles to choose from and the staff is very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your excellent experience with us. We truly appreciate this five-star review. We're happy to hear it went well and hope you enjoy your new vehicle. Thank you - Fred Martin Superstore Team

This past Monday 03/21/22 I bought my dream car in this

This past Monday 03/21/22 I bought my dream car in this place ,it was a blessing and amazing people my sale person was Michael, but I'm telling was great time with them ,we was there until 10:00 pm...all that crew that nigh was amazing. I HIGHLY RECOMMEND THIS AMAZING DEALER...they answer all my questions, they make feel secure thru the entire process. I got my dream car 2022 gladiator jeep in sting gray... I'm super happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that Michael and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Jeep Gladiator! Thank you - Fred Martin Superstore Team

Scott Sanders was great.

Scott Sanders was great. We ordered our vehicle and Scott kept us informed and up to date on all steps and changes through the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Stephanie, Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team