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Fred Martin Superstore

(3,250 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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The staff was very helpful and friendly.

The staff was very helpful and friendly. I got the exact truck I was looking for at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Nicholas & Eric we’re both very professional and helpful.

Nicholas & Eric we’re both very professional and helpful. I was nervous to start my second car buying experience with having a bad experience from my first car purchase at another dealer. They both listened to my needs and price range to make sure I was comfortable finding the right Jeep SUV. I never once felt pressured during the process. Thank you Fred Martin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Nicholas and Eric had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Jeep and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

After dealing with a few different dealerships it's was

After dealing with a few different dealerships it's was so refreshing to have someone as nice and genuine as Mike. I truly felt that him and everyone we worked with wanted to do everything they could to help me get into my dream car. Will definitely return for future cars and recommend Fred Martin to those looking to buy a vehicle in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Tara, Thank you so much for your wonderful review! We are thrilled that Mike had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

I love dealing with fred martin!

I love dealing with fred martin! They are very helpful and always put the customer first! Thank you guy and keep up the hard work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fred Martin Superstore, Matt, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

Always good to work with you In any situation that you

Always good to work with you In any situation that you may be in life

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new car, Odie! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you Fred Martin Superstore Team

Andrew Adair was very polite with assisting me in

Andrew Adair was very polite with assisting me in purchasing my vehicle and didn’t push me to add things I knew I didn’t want!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jocelyn, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Andrew delivered such a great experience! Thank you - Fred Martin Superstore Team

I have found the folks at Fred Martin to do what’s

I have found the folks at Fred Martin to do what’s necessary to facilitate the deal for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Carole! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

I enjoy working with the people who work here.

I enjoy working with the people who work here. They try to get you in and out quickly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Thank you - Fred Martin Superstore Team

Love the dealership.

Love the dealership.... Nick Huff has always been there to help me any time I reach out to him. He had Rob assist me with a new lease and I could not have asked for an easier process as they both were very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us, Andy. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rob and the team, and we look forward to working with you again! Thank you - Fred Martin Superstore Team

Fred Martin goes above and beyond for their customers.

Fred Martin goes above and beyond for their customers. They make sure the customers leave happy. I will continue to buy cars from them and recommend others to buy their cars from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback on your recent visit to Fred Martin Superstore. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Thank you - Fred Martin Superstore Team