Reviews
Back in 2016 I had no idea what i was going to or how i
Back in 2016 I had no idea what i was going to or how i was going to buy a vehicle. After losing my wife to cancer in 2015 I was kind of in a loss as she always helped with the finances. I first met bill after looking online and visiting the dealership, he assured me he would do all he could, well... after 6 vehicles later getting my kids involved it still holds true after recently helping me with turning in my lease. Bill is not only a Great (never Pushy) salesman but also a great person and proud to call him a Friend. Fred Martin has a Great Asset having him as part of their Team ! Thanks, Bill
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team
This is my 3rd time taking my fiat 500 in let me tell you
This is my 3rd time taking my fiat 500 in let me tell you The Professionalism and Proper customer service is Outstanding They know what they’re doing So be patient and courteous! Just know the work will be done RIGHT! Bless Up To the Service dept and the mechanic that works on my fiat 500 i can’t forget Mr J James the courtesy ride driver!! You guys Rock! Bless Up!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team
No Thank You Guys!!!!
The selection of vehicles was a welcomed sight!
The selection of vehicles was a welcomed sight! We were efficiently helped by the front desk. The sales (Matt Miller, Mike Rutherford, John Rizzotto) & financing personnel (Rhonda Branca) were great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, Tricia, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team
I always enjoy my experience at Fred Martin.
I always enjoy my experience at Fred Martin. Staff is very friendly and always helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Michael and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team
Did most of the deal through text messages.
Did most of the deal through text messages. Lonnie found me the color I wanted and I went to sign the paperwork. In and out fairly quick! This is my fifth Jeep and the fourth from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lisa, thank you for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team
They are very friendly and very helpful.
They are very friendly and very helpful. The vehicle I have now is my third vehicle through Fred Martin. Nothing but good things to say.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team
They were super helpful and made things easy.
They were super helpful and made things easy. I was able to purchase the car over the phone and pick it up a few days later! Highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Mitchell! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team
I've been shopping for a newer model vehicle for about 1
I've been shopping for a newer model vehicle for about 1 year. Every place I had been to would wa t an absurd amount in down payments and ridiculous amounts monthly payments. Fred Martin was my last stop befor just fixing my vehicle and going on my way. Well they took my trade and put me in a beautiful newer suv (that I actually fit in) within my budget . Really appreciate those guys and gals Fred Martin.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team
Easy to deal with.
Easy to deal with.. salesperson was a pleasure to deal with..finance was quick and easy..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! Bill and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team
Lonnie my salesman was outstanding as usual.
Lonnie my salesman was outstanding as usual. I have leased four Grandcherokees from him and will come back again , also a big shoutout to Mark Moore who helped me with my loan papers. Praising people does not come easy for me but theses guys deserve it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Jeep Grand Cherokee! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team