Reviews
Just purchased a Jeep Grand Cherokee from Fred Martin.
Just purchased a Jeep Grand Cherokee from Fred Martin. This was my third vehicle I purchased from this store. The price was a little better than any local dealerships in this area and three years of oil changes free of charge is very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Fred Martin Superstore! Congrats on your new Jeep Grand Cherokee, Jeff, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team
Not the best experience.
Not the best experience. I do not see me purchasing from them again. This journey has been horrible
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are sorry to hear your recent experience was less than positive, and have forwarded your review to management to look into the situation. It does look like our team did do the best they could assist you, unfortunately there we some unexpected delays that our team has informed and assisted you with. We do hope you understand, and if there was something that we could assist you with, do not hesitate to give us a call. Thank you.
Always a great experience to visit the team at Fred
Always a great experience to visit the team at Fred Martin Superstore and Lisa Allison!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alicia, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lisa here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team
Extremely friendly and very helpful on getting us exactly
Extremely friendly and very helpful on getting us exactly what we were looking for and so much more!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Fred Martin Superstore. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team
Great selection of cars and trucks, clean showroom with
Great selection of cars and trucks, clean showroom with knowledgeable staff willing to help you thru the buying process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team
Smooth transition, great sales team, finance department
Smooth transition, great sales team, finance department was great, in and out in a decent time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team
Everything thing was clean made you feel welcome an I
Everything thing was clean made you feel welcome an I felt salesman an floor manager were being honest with me 😀
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team
Pleasant experience, got the vehicle I wanted after goin
Pleasant experience, got the vehicle I wanted after goin to couple place to get denied. Trey was an awesome salesman, true professional. The Jeep I got is amazing and great price! Made a customer for life and will recommend all my friends and family to give Fred Martin a shot!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Cody, and congratulations on your new Jeep! We are so glad that we had the opportunity to work with you, and that Trey and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team
This was the best car buying experience I've ever had.
This was the best car buying experience I've ever had. Geoff Chewning was awesome. Very respectful and patient as we chose what vehicle we wanted. If you're looking for a new or used car find Geoff, he will do you right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jerry, Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Geoff and our team here at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team
David took wonderful care of me, was knowledgeable about
David took wonderful care of me, was knowledgeable about the vehicle I was looking at, and the team had me out of there in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team