Reviews
My salesman Lonnie is the Best and was interested and
My salesman Lonnie is the Best and was interested and cared about what I wanted.Did not try to sell me something different.Will recommend Lonnie anytime.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman Lonnie is the Best and was interested and cared about what i wanted.Did not try to sell me something different.Will reccomend Lonnie anytime.
Would always shop at Fred Martin and tell my friends about your place
Richard bacon was awesome.
Richard bacon was awesome. A pleasure to deal with. He was able so get me a great deal on a wonderful ram 1500. Richard even went out of his way to pick me up from the airport. I will be sure to shop here first, the next time I purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Richard here at Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team
Lisa and Michael were super great to work with.
Lisa and Michael were super great to work with. We went to the dealership to look at a totally different vehicle. We couldn't quite get to the monthly payment that we were looking for. So, Lisa ask if we might be interested in an suv. That was definitely something that we were up for. We departed the dealership for that evening with hopes that Lisa and Michael would find a nice vehicle in our price range. Before I even got home...Lisa had texted me with suggestions to include photos of two very nice suv's. My wife and I decided to go for one of the two vehicles that Lisa suggested. I'm here to say...we came home this evening with a beautiful Nissan Rogue! Couldn't be happier for my wife to have a good, dependable vehicle that is beautiful and well appointed. Lisa, Marti and I are very grateful to you and your hard work. Michael, thank you so much for going out into freezing cold weather to arrange the test drive. You were both fantastic!! We will do business with you guys again. Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Mark, and congratulations on your new Nissan Rogue! We are so glad that we had the opportunity to work with you, and that Lisa and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team
Excellent customer service by Dave never rushed us and
Excellent customer service by Dave never rushed us and was very patient. Very thourough explained all the benefits of the car and what it does. Never had a salesman ever do that for us. Highly recimmend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team
Had a good experience.
Had a good experience. I did not have to wait long everything was quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Karin, and for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team
After taking multiple trips to the dealership for
After taking multiple trips to the dealership for paperwork and picking up our car after detailing (40 minute drive) was never offered a gas card or anything. Sat in the dealership for over an HOUR with nobody talking to us before I finally went up to somebody who told me the car was ready for over an hour and someone should have gotten us. Then to top it all off, after TWO WEEKS (14 DAYS) of driving the new car got HARASSED by texts and calls saying “the bank is denying the financing and we need to come return car.” Shouldn’t you have known that FROM THE START???? Not after I drove the car home and had it FOR TWO WEEKS. After getting our old car back they neglected to give me the title for my car OR my registration. Still waiting to receive it. Communication is so poor, sales people are rude. Go to a different dealership you won’t regret it!☺️☺️☺️☺️☺️
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello- Without your full name, we can just use our best guest to address your review. If you are the customer we believe you are, the issue with your financing falling through was solely on you for providing false information on your loan application. While we attempted to work with you for weeks to secure financing, ultimately the lender would not approve your loan due to this false information. We never want to take a vehicle back from a customer, especially once miles have been put on the vehicle. We had no choice in this situation. Thank you for your comments.
This dealership will bend over backwards and work for you
This dealership will bend over backwards and work for you to get you a deal on the car you want. They make impossible possible when everyone else told us no Chris Tompkins and Lisa Allison and Curt said yes and made the deal of a lifetime.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Anthony! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team
My salesman was with me the entire time.
My salesman was with me the entire time. Went real smooth. Excellent service without delay!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team
Rob Zabel is a amazing, kind, caring salesperson!
Rob Zabel is a amazing, kind, caring salesperson! He really made me feel like he had my best interest in mind when selling me my Jeep! 100% positive car buying experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Rob, and it was a pleasure having you at the dealership. Congratulations on your new Jeep! We appreciate your review! Thank you - Fred Martin Superstore Team
Rob Zabel is the best salesperson I ever had in
Rob Zabel is the best salesperson I ever had in purchasing a Jeep! He rocks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Jeep! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team