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Fred Martin Superstore

(3,250 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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After an initial screwup on their part, the sales person...

After an initial screwup on their part, the sales person bent over backwards to make sure we were happy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to turn this around for you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

They have alot of inventory. I have bought alot of cars...

They have alot of inventory. I have bought alot of cars here and have never had any issues

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

These guys came through, they went the extra mile. So...

These guys came through, they went the extra mile. So Happy with my dream car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

We ordered our truck in October, expecting it to take 4-6...

We ordered our truck in October, expecting it to take 4-6 months. We were very surprised when it came in 2 months. Fred Martin did a great job of getting everything ordered and delivered. We will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fred Martin Superstore. Your feedback and rating mean a lot to us. Congratulations on your new truck! Thank you - Fred Martin Superstore Team

This is the 6th vehicle that I have leased through Fred...

This is the 6th vehicle that I have leased through Fred Martin and I will continue to come back. The salesman that I have worked with over the years (Lonnie and Jeremy) are kind, courteous, helpful and truly want to get you into a vehicle that is right for you and your budget. They listen to what your needs and work with you to get you the best possible deal. I have never had a bad experience here and continue to refer family and friends. Thanks Jeremy and Lonnie for taking such great care of my husband and I every time we come in, AWESOME JOB!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Jeremy and Lonnie here at Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

Robert Zabel was my sales representative. He was...

Robert Zabel was my sales representative. He was absolutely AMAZING! He went above and beyond to ensure my comfortability in a car that was just right for me! He was courteous, understanding, and so very helpful! One of the BEST car salesmen I've ever come into contact with! I HIGHLY recommend Rob for your car sales experience! Thank you so much Rob, you're truly the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

It was a great experience. Everyone was very helpful....

It was a great experience. Everyone was very helpful. Lisa Allison was a great sale woman. I would recommend Fred Martin to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lisa here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Very professional sales team yet the atmosphere was fun...

Very professional sales team yet the atmosphere was fun sales team answered all guestion s we had very fast I was helping my son buy a truck and there was alot of guestion s to be asked very clean showroom also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and your son, and we are thrilled that you both found your experience with us to be a positive one. We hope your son enjoys his new truck, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

Was very pleased with our salesman. Very organized and...

Was very pleased with our salesman. Very organized and professional. We enjoy working with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

I had an incredible experience from the moment I stepped...

I had an incredible experience from the moment I stepped into the showroom and continue to be impressed even after buying my car. My salesperson, Dave Chaboudy was incredibly helpful and friendly and made the whole experience very easy and worry free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that Dave had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team