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Fred Martin Superstore

(3,250 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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The sales staff is AMAZING! They had crayons and color...

The sales staff is AMAZING! They had crayons and color pages for our girls & of course popcorn for snacking. They thought of ever detail & we love our new Wagoneer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations to you and your family on your new Wagoneer! Thank you for sharing your thoughts about your excellent experience with Fred Martin Superstore. We truly appreciate your business, Rachel. Thank you - Fred Martin Superstore Team

Always had good service and awesome customer service…...

Always had good service and awesome customer service… enjoy working with Rob S..everything gets done and on point.. second time around .. better then the first..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fred Martin Superstore! We appreciate your feedback and great rating. We're glad to hear that Rob was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

I dealt with Rob Zabel at Fred Martin Superstore. That...

I dealt with Rob Zabel at Fred Martin Superstore. That man is on the ball! He made the process extremely smooth from beginning to end. Was a great communicator through the whole process, as well. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rob to be a positive one. We hope you enjoy your new vehicle! Please don't hesitate to reach out if you need anything else. We're always happy to help. Thank you - Fred Martin Superstore Team

This is the second Dodge Ram 3500 dually that I have...

This is the second Dodge Ram 3500 dually that I have purchased from Fred Martin superstore. I am very happy with the quality of the service! Jeff Dowdall was my most recent salesman and I can’t say enough wonderful things about Jeff He has been very patient with me during my decision making process Jeff is very professional, friendly, knowledge and Courteous! He is always pleasant and responsive I highly recommend Jeff Dowdell!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Susan, Congratulations on your new vehicle! We are so glad that Jerry and Jeff had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

Consumer response

Thank you! I see my phone made an error there was no Jerry only Jeff!!

Consumer response

This is the second Dodge Ram 3500 dually that I have purchased from Fred Martin superstore. I am very happy with the quality of the service! Jeff Dowdall was my salesman and I can’t say enough wonderful things about Jeff He has been very patient with me during my decision making process Jeff is very professional, friendly, knowledge and Courteous! He is always pleasant and responsive I highly recommend Jeff Dowdell!

3 rd vehicle from Fred Martin; Lonnie was extremely...

3 rd vehicle from Fred Martin; Lonnie was extremely helpful and well prepared to answer our questions on the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dawn, Thank you so much for your wonderful review! We are thrilled that Lonnie and Rhonda had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

I had a good experience from being contacted when the...

I had a good experience from being contacted when the vehicle I was looking for came in and with the person that sold me the keep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

They are all very friendly and welcoming! They make the...

They are all very friendly and welcoming! They make the process simple and make sure you’re needs are met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Isabella, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

Amber is super amazing! Told her exactly what i wanted....

Amber is super amazing! Told her exactly what i wanted. She found the perfect car for me and i didn’t even have to see it in person, had it delivered and i love it! I had limited time to come in and she was able to do most the work electronically so i could just come in and sign one time and pick up my car :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Savannah, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Amber and our team here at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

First time buying from Fred Martin Jeep and had a great...

First time buying from Fred Martin Jeep and had a great experience working with Tim Bulgrin and Kim Young on the delivery of a new Trackhawk that I had not seen until after the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

Even though the power went out, Mike did great and Fred...

Even though the power went out, Mike did great and Fred Martin did what they could to get us taken care of!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again! Thank you - Fred Martin Superstore Team