Reviews
Fantastic dealership! They were friendly and helpful. Got...
Fantastic dealership! They were friendly and helpful. Got me in and out in only a couple hours!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review, Chris. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team
Mike and the team were great to work with and we will...
Mike and the team were great to work with and we will definitely be using them exclusively in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team
Amber Williams was the most pleasant & helpful person...
Amber Williams was the most pleasant & helpful person I've ever met at a car dealership!! & She really does care about your needs. Thank you so much Amber for being patient with me. I appreciate you! Fred Martin superstore is we're I'm recommending people to go for now on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your thoughts about your experience with Fred Martin Superstore. It's great to hear that Amber delivered such excellent customer service. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team
The dealership with clean the salesman was knowledgeable...
The dealership with clean the salesman was knowledgeable the finance director was very helpful and knowledgeable the car was nicely detailed out and clean everything was very good about this I would I would gladly give them A10
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team
Very good dealer and Sales person His name Jeff is the...
Very good dealer and Sales person His name Jeff is the best I recommend anybody to do it with the same guy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback on your recent visit to Fred Martin Superstore. It's great to hear that Jeff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will enjoy your new vehicle! Thank you - Fred Martin Superstore Team
Tim B (saleperson) is the best. Been dealing with Tim for...
Tim B (saleperson) is the best. Been dealing with Tim for 10yrs. Definitely would recommend him to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your kind feedback for Tim! We're happy to hear you had a 5-star experience, and we hope you enjoy your new vehicle. We truly appreciate your review! Thank you - Fred Martin Superstore Team
Despite a shortage of staff and cars new and used to sell...
Despite a shortage of staff and cars new and used to sell due to Covid, they did a great Job and I am happy with my trade in car value and I love the 2018 Jeep I purchased !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Congratulations on your new 2018 Jeep! Thank you - Fred Martin Superstore Team
CROOKS
NO COMPASSION AND LIARS..I I informed my salesman how desperate I am is to get a very reliable car because my husband is on a heart transplant list and we could have to leave on the drop of a dime if we got the call for a new heart well they put me in something I drove for 6 days and had to take it to a shop... I just got my car back And had it one day and the problem Is still there.... i said i would contact the lender I was told by one of the employees that they've already gotten paid so it's my problem ...when I showed my frustration another employee says they are not going to treat me special ...I said don't want special treatment I want to be treated fair ..and to have zero compassion ...I will be getting ahold of the Attorney General's office and filing an ethical complaint also the Better Business Bureau also also anybody and everybody that will hear my story ..
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Tammie- We understand your frustration with services issues you are experiencing. We have replaced your radio at no cost to you, performed a software update and provided a free rental. Your other issue we were unable to duplicate, and therefore cannot diagnose and repair it. Once we are able to do so, we will be happy to address that for you as well. We are certainly empathetic to your health issues, and we have done our best to work with you. Thank you.
Justin was very helpful and kind. He got us the vehicle...
Justin was very helpful and kind. He got us the vehicle we wanted and it was a super quick process!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amber, Thank you so much for your excellent review! We are so glad that Justin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team
This dealership was wonderful. Mike Tressel was extremely...
This dealership was wonderful. Mike Tressel was extremely helpful and courtesy. He always puts his customers first. When I come back I will definitely be looking him.up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that Mike had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team