Reviews
They were great!I love the drop shipping to any location...
They were great! I love the drop shipping to any location part since I live out of state
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team
Very professional and made the buying process easy and...
Very professional and made the buying process easy and understandable. Worked well around our schedule.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team
The waiting was ridiculous Should not take that long...
The waiting was ridiculous Should not take that long to buy a car. The wait to sign papers on top of all the other waiting????????
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. We're sorry about the long wait, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jennifer Bittner Customer Relations Manager 330-753-4444 or email fmcares@fmcars.com
Geoff is the BEST!! He didn't give up on me and got me...
Geoff is the BEST!! He didn't give up on me and got me into the car of my dreams
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Christy, for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team
Very nice and helpful I felt like I was with friends and...
Very nice and helpful I felt like I was with friends and family thank you guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad Andrew was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team
Great place to buy a used car. Felt like being in a new...
Great place to buy a used car. Felt like being in a new car dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team
Chris immediately was very unfriendly, very rude and...
Chris immediately was very unfriendly, very rude and hostile and showed no respect at all
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Sultan we are sorry to hear your recent experience with us was less than positive. We have forwarded your review to management to look into the situation. If you have any question or concerns regarding your visit you can give our Customer Relations Manager Jennifer Bittner a call at 330-753-4444 with details of your visit. Thank you.
I had bought a $30k jeep that needs somethings done..and...
I had bought a $30k jeep that needs somethings done..and no one has called me to setup an appointment to have it completed. Drive it off the lot and they seem to forget you!!!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi Jody, we are sorry your recent experience here was less than positive. We did forward your review to management, and a team member should have reached out to assist. If you have any questions or concerns, do not hesitate to reach back out to us. Thank you.
Everyone there was super friendly and so very helpful...
Everyone there was super friendly and so very helpful they definitely make car buying enjoyable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team
From order to delivery there was nothing but exceptional...
From order to delivery there was nothing but exceptional service. Jeff Dowdall was great. Received exactly what I wanted. Thank you all!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team