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Fred Martin Superstore

(3,250 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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I’ve purchased 4 vehicles from the Martin Super...

I’ve purchased 4 vehicles from the Martin Super Store New and used Sales people are there to assist you with what you need. Service on vehicles is 200% excellence. They know cars They understand the buyer. They comprehend making future sales by honesty, fair pricing and delivering service. These individuals are a competent team of highly skilled sales assistants and satisfaction after the buy, experts. 10 stars for this highly competent Delivery Team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

They are very attentive and they do not waste your time....

They are very attentive and they do not waste your time. They made the experience for my son a very positive one for his first car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations to your son on his first car buying experience! Thank you - Fred Martin Superstore Team

They have a huge selection of vehicle to choose from....

They have a huge selection of vehicle to choose from. Chris was a fantastic salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fred Martin Superstore, Shanelle, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

Great atmosphere with great people, Felt comfortable...

Great atmosphere with great people, Felt comfortable during my whole experience. Great place to buy!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

It was a pleasure doing business with Fred Martin. My...

It was a pleasure doing business with Fred Martin. My salesman was great and I’ll recommend him to anyone I know looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

Very clean, very friendly, very professional, salesperson...

Very clean, very friendly, very professional, salesperson and staff very knowledgeable. As always the whole transaction was very comfortable with no high pressure sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

Mike was great! Worked with all my wants/needs and found...

Mike was great! Worked with all my wants/needs and found the perfect car for my family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

Mike was amazing! Worked with everything I wanted/needed and found me the perfect car for my family! 10/10!

Jerome Perry, Nick Shook and Brett in Finance we’re All...

Jerome Perry, Nick Shook and Brett in Finance we’re All Great to work with. Kept things Simple with No Buying Pressure and the Right Amount of Assistance. This is our Second time doing business with Jerome and it won’t be our last. Very Satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Great experience at this dealership. Rob Zabel was our...

Great experience at this dealership. Rob Zabel was our consultant who took care of us. He was experienced, thoughtful, and patient with us. I would definitely purchase a vehicle with Rob and Fred Martin again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rob met your expectations. Thank you for choosing Fred Martin Superstore. We look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

Working with Rob Zabel was the best experiance. He made...

Working with Rob Zabel was the best experiance. He made it so easy. I love my Jeep Grand Cherokee. We will definately be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Rob, and it was a pleasure having you at the dealership. We hope you're enjoying your new Jeep! Thank you - Fred Martin Superstore Team