Reviews
Fantastic! easiest car buying process ever. Will...
Fantastic! easiest car buying process ever. Will recommend anyone to come here when looking for a car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mikey, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team
Colton was very friendly and knowledgeable. He was very...
Colton was very friendly and knowledgeable. He was very attentive to us as customers and moved the process along quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let Colton know if we can be of any more assistance! Thank you - Fred Martin Superstore Team
My first car buying experience where getting approved...
My first car buying experience where getting approved could be difficult and a hassle but it wasn’t with Brett and Fred Martin. Brett was there all Friday and then all Saturday helping me out and others! I am very appreciative I got paired with him because I felt he did go extra for me even though I wasn’t getting that expensive of a car. But the Ford Fusion I did receive was great and I couldn’t be happier with what I got thanks to Brett! I’ll be back when my lease is up and I know who I want helping me with my next ride!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with Brett and our team. We're glad to hear we delivered such a great experience, and we hope you enjoy your new Ford Fusion! Thank you - Fred Martin Superstore Team
I had the best experience with this dealership. I highly...
I had the best experience with this dealership. I highly appreciate everything they did for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore, Chantell! Thank you - Fred Martin Superstore Team
Dealership was clean and everyone was good at their job....
Dealership was clean and everyone was good at their job. Nice Vehicles On the lot
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team
This is 5th car buying from them. Always a pleasure...
This is 5th car buying from them. Always a pleasure working with them and Scott Sanders as my salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well working with Scott and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team
The dealership was very clean and the employees were very...
The dealership was very clean and the employees were very efficient. My sales person was Andrew Adair & he was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. Andrew and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team
Helpful staff, went above and beyond to make the buying...
Helpful staff, went above and beyond to make the buying process hassle free and quick
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that Lonnie was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team
Needed a vehicle fast and Fred Martin was able to get us...
Needed a vehicle fast and Fred Martin was able to get us exactly what we needed!! Amber is absolutely amazing!! Rhonda in finance was wonderful as well!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad Rhonda and Amber were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team
Inconsistency with the mechanics getting back with you....
Inconsistency with the mechanics getting back with you. When buying the car tv is broke and driver head seat is.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi Davis, we are sorry your experience here was less than positive. We received your voicemail as well and forwarded your review to management to look into the situation. A team member will be in touch as soon as possible. If you have any questions or concerns, please give our Service Manager Taylor Black a call at 330-753-4444 or email us at fmcares@fmcars.com. Thank you!