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Fred Martin Superstore

(3,250 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Great experience, this is the third time we’ve bought...

Great experience, this is the third time we’ve bought from Fred Martin and I will continue to in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

Very easy and painless processing getting me into a new...

Very easy and painless processing getting me into a new lease. Tim is great at what he does and can get you the price you want. Highly recommend working with him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Tim, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

Every one is very help and they are the nicest people and...

Every one is very help and they are the nicest people and I will send everyone I know to Fred Martin for a car and I have already referred people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Amber is AMAZING. She was personable, professional, kind...

Amber is AMAZING. She was personable, professional, kind and knowledgeable. I’m so glad she got the call to help me find my wrangler… she make this experience quick and easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Amber provided you with great customer service while assisting you with your new Jeep Wrangler! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

The selection was awesome and the salesman didn’t rush me...

The selection was awesome and the salesman didn’t rush me along, answering my questions in detail

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with David and our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

The service was amazing Tim took the time to get me in...

The service was amazing Tim took the time to get me in something that I could afford and drive however two weeks later car is already being serviced for oil leak and idling issues

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business. We'd like to learn more about your car's recent issues. If you'd be willing to provide more information, please feel free to reach out to management directly. Thank you - Fred Martin Superstore Team

Mr Bahas made time for me and answered all my questions....

Mr Bahas made time for me and answered all my questions. He got me a test drive in the car I was looking at for a long time. He was super helpful and very patient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

Everyone that we worked with was very experienced and...

Everyone that we worked with was very experienced and friendly. Tim Bulgrin was very experienced and super helpful. Everyone that that we delt with was very knowledgeable and helpful.. My only concern is that have not received my title for the fine Jeep tryouts you folks sold me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. Thank you for bringing the issue of your title to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

Appointment set for Monday it is now Saturday Because my...

Appointment set for Monday it is now Saturday Because my Email to verify my appointment had no advisors name they put me at the bottom of the list to have my truck looked at Everyday someone new comes in with an appointment and an advisors name and they are serviced before me This is my 3rd New Ram bought from Fred Martin and maybe my last How can you have an appointment for a Monday and on Saturday you vehicle still hasn’t been looked at

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so sorry for the delay, and your recent experience with us. Your vehicle is ready for pickup. If you have any questions or concerns please do not hesitate to contact your Service Advisor Matthew Gorbe.

Absolutely wonderful experience. Professional in every...

Absolutely wonderful experience. Professional in every aspect. Great customer service and the two sales reps were awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team