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Plaza Cadillac

(1,817 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Service department was fast and efficent, Harry Akarcy...

Service department was fast and efficent, Harry Akarcy helped me use my Rewards points for the service. It was nice to have my first time having to handle the service of my Cadillac go smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleased with service. Always take care of any...

Very pleased with service. Always take care of any problems. Friendly and courteous. Well maintained and managed. Never had a bad experience so keep up the good work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve was kind helpful and most accommodating. The wait...

Steve was kind helpful and most accommodating. The wait was helped by coffee, tea and lots of cold water! I needed a charge for my phone, there was a quiet booth that I could make a phone call and charge my phone at the same time! Plus the work that was done was perfect👍 Always my dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Once again , I have received excellent service, with my...

Once again , I have received excellent service, with my service rep Harry. He kept me informed every step of the way! An awesome experience certainly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best experience buying a car. Salesman Scott from Lincoln...

Best experience buying a car. Salesman Scott from Lincoln was awesome and the sales manager from Cadillac was probably the best sales manager I have ever worked with purchasing a vehicle and I have purchased from a lot of dealerships. I will most definitely return when ready to buy again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service /found a screw in my tire & fixed for...

Excellent service /found a screw in my tire & fixed for me also . I had brought my car in for first oil change ,sorry I’m not sure of his name

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The employees in the service department are nice but...

The employees in the service department are nice but whoever washed the car scratched the lift gate by the license plate. I noticed it as soon as I walked around the car when they brought it back from service. It’s really unfortunate as I take very good care of my vehicles and the only one who washes them with the exception of when I get it serviced at Plaza.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

A real great place I always have my vehicles repaired...

A real great place I always have my vehicles repaired there and serviced friendly and professional I always recommend plaza to my friends and always will

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at the dealership were welcoming, professional...

Everyone at the dealership were welcoming, professional and friendly. No high pressure sales tactics. Felt comfortable throughout the entire buying process. I will definitely refer anyone I know that’s looking for a car to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When I got home I thought the car was checked out only...

When I got home I thought the car was checked out only to find that my windshield wiper blades were falling apart. Picked them up and found they needed to be replaced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.