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Plaza Cadillac

(1,816 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Excellent customer service. This is our 3rd car to buy...

Excellent customer service. This is our 3rd car to buy from this dealership. We are very pleased with all aspects of Plazas sales and service after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very quick and professional. We were pleased with the...

Very quick and professional. We were pleased with the service and sales. Our salesman, Rick Jimenez, understood we were pressed for time, and the car was ours the same day. Thank you to our son, who works for Plaza Lincoln, for recommending Rick to us and Plaza Cadillac. Thank you all again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

These are a great bunch of guys, and is a honest shop...

These are a great bunch of guys, and is a honest shop Thank you very much for another well done job. see you in fall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Outstanding service Dept with caring people who are...

Outstanding service Dept with caring people who are making a difference. Nice customer waiting room with drinks and comfortable chairs Service techs keep you updated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Your service Dept has always been excellent . Great team...

Your service Dept has always been excellent . Great team that cares about the customer .Not like the GM dealer that returns serviced cars with trashed interiors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My first experience and was very pleasant. Completed the...

My first experience and was very pleasant. Completed the service requested and cleaned my car. Nice staff, clean waiting area with WiFi. I would use them again to service my Cadillac.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Robert helped out a lot great service and up front about...

Robert helped out a lot great service and up front about what needed to be done with my diesel truck. I would definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Robby is very knowledgeable and very helpful and he...

Robby is very knowledgeable and very helpful and he always goes out of his way to make sure everything is completed before we leave. We would highly recommend Robby to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best dealership for sales people who are not pushy and...

Best dealership for sales people who are not pushy and who know their product well. Good product and great people! Worked for Chrysler Corp for 38 years and finally bought best car ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They are always pleasant and professional. Never to busy...

They are always pleasant and professional. Never to busy to explain in words understandable. This is my second Cadillac and they have been the same for 14 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.