Reviews
Nice group of people. No pressure. Allan Staton was a...
Nice group of people. No pressure. Allan Staton was a great guy!!!explained everything to us. We would drive to the dealership for service even though it's 130 miles away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You had a guy changed my oil ,but it 2nd time this...
You had a guy changed my oil ,but it 2nd time this happened, the present car and the my 2014 xts car ,he did not tightend the oil filter ,but I am buying Cadillac, because General moters are not making xts models anymore because, and I want a SUV MODEL,S dnd the other models are not same,I like a trumk where I can travel with security with personal items
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly service department and this time my key was not...
Friendly service department and this time my key was not lost. Problem with tire sensors were explained well. Tire replacement required. Price and reason exact tire to be replaced was not available was explained. Service and tire replacement complete with wash job done timely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff made the purchase as easy as possible. Robby is...
Staff made the purchase as easy as possible. Robby is very knowledgeable of products. He spent adequate time with us to ensure we had basic knowledge of operation of vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service with a smile and very competent service...
Great service with a smile and very competent service technicians! The service Plaza Cadillac provides is the primary reason I have purchased my vehicles from them! The product is available from many, but few make the extra effort provided by Plaza!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure to take my vehicle here. Although the...
Always a pleasure to take my vehicle here. Although the facility is in need of a facelift, the quality of the service, techs, and staff is outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every time I have utilized Plaza Cadillac over the last...
Every time I have utilized Plaza Cadillac over the last ten years I left feeling like l was someone special. The personnel bent over backwards to keep me informed. Every issue has been taken care of and I left very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department is awesome! I love the system in use...
Service department is awesome! I love the system in use that is by appointment rather than a first come first serve mad house! Steve and Harry are great guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Harry, Steve & the lady in the middle at the service...
Harry, Steve & the lady in the middle at the service department are great people & they are the reason why I go there to get my car serviced when needed. They are great employees with great attitudes and they are VERY KNOWLEDGEABLE.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, called for a new battery. Harry had all my...
Great service, called for a new battery. Harry had all my info at his fingertips , even though I had not been there for over a year. Within a hour Cal was at my home in The Villages installing my new battery, he did a quality job , reprogramed everything and sanitized. I was very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
