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Plaza Cadillac

(1,816 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Nice group of people. No pressure. Allan Staton was a...

Nice group of people. No pressure. Allan Staton was a great guy!!!explained everything to us. We would drive to the dealership for service even though it's 130 miles away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

You had a guy changed my oil ,but it 2nd time this...

You had a guy changed my oil ,but it 2nd time this happened, the present car and the my 2014 xts car ,he did not tightend the oil filter ,but I am buying Cadillac, because General moters are not making xts models anymore because, and I want a SUV MODEL,S dnd the other models are not same,I like a trumk where I can travel with security with personal items

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly service department and this time my key was not...

Friendly service department and this time my key was not lost. Problem with tire sensors were explained well. Tire replacement required. Price and reason exact tire to be replaced was not available was explained. Service and tire replacement complete with wash job done timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Staff made the purchase as easy as possible. Robby is...

Staff made the purchase as easy as possible. Robby is very knowledgeable of products. He spent adequate time with us to ensure we had basic knowledge of operation of vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service with a smile and very competent service...

Great service with a smile and very competent service technicians! The service Plaza Cadillac provides is the primary reason I have purchased my vehicles from them! The product is available from many, but few make the extra effort provided by Plaza!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a pleasure to take my vehicle here. Although the...

Always a pleasure to take my vehicle here. Although the facility is in need of a facelift, the quality of the service, techs, and staff is outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Every time I have utilized Plaza Cadillac over the last...

Every time I have utilized Plaza Cadillac over the last ten years I left feeling like l was someone special. The personnel bent over backwards to keep me informed. Every issue has been taken care of and I left very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service department is awesome! I love the system in use...

Service department is awesome! I love the system in use that is by appointment rather than a first come first serve mad house! Steve and Harry are great guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Harry, Steve & the lady in the middle at the service...

Harry, Steve & the lady in the middle at the service department are great people & they are the reason why I go there to get my car serviced when needed. They are great employees with great attitudes and they are VERY KNOWLEDGEABLE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service, called for a new battery. Harry had all my...

Great service, called for a new battery. Harry had all my info at his fingertips , even though I had not been there for over a year. Within a hour Cal was at my home in The Villages installing my new battery, he did a quality job , reprogramed everything and sanitized. I was very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.