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Plaza Cadillac

(1,816 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Everybody is great we are very helpful and friendlyThey...

Everybody is great we are very helpful and friendly They always try their best to do the job and they always doing good job great following up they are great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department is well organized and efficient....

The service department is well organized and efficient. The waiting room is very comfortable and my car was serviced quickly and efficiently. I would return to Plaza Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

As always great service .It’s a pleasure bringing my car...

As always great service .It’s a pleasure bringing my car to Steve Wiggins . The service is “top notch” and I feel I can trust what he says about my car repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff was very accommodating and professional.I was...

The staff was very accommodating and professional.I was very pleased with Steve Wiggins informative and helpful.I spoke with Steve a day after my service and he was very patient and professional Mr Grier

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have been dealing with Plaza Cadillac for over twenty...

We have been dealing with Plaza Cadillac for over twenty years and our experience has been the best thanks to Rick Jimenez. He is THE best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service staff is very knowledgeable and friendly. You get...

Service staff is very knowledgeable and friendly. You get the feeling that you are important to them. Making the appointment was easy as the representative and the phone number recognition system made it so. Have only been there twice but each time Steve took good care of me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great job delivering my new 2020 Cadillac! The sale was...

Great job delivering my new 2020 Cadillac! The sale was very smooth and I went home with the car the same day! Thank you! Appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was impressed with how fast, efficient, and courteous...

I was impressed with how fast, efficient, and courteous the service was this time. Steve was very prompt and helpful with fixing my flat tire!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very pleased that Plaza Cadillac’s service...

I was very pleased that Plaza Cadillac’s service department would help with non-routine maintenance on a 1976 Cadillac. I was even more pleased to find that Plaza Cadillac could arrange necessary repairs at a very reasonable cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service for an oil change and tire rotation was...

My service for an oil change and tire rotation was completed with great satisfaction. Steve in the service department was very professional and helpful in the process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.