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Plaza Cadillac

(1,825 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,825 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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The sales team was courteous,friendly and knowledgeable .

The sales team was courteous,friendly and knowledgeable . They also followed up several days later to answer any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very customer friendly and does their best to get it

Very customer friendly and does their best to get it right the first time there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My salesman Joe was very helpful except for one thing

My salesman Joe was very helpful except for one thing which he could not resolve. I purchased a 41900 car with 6 minor scratches all together on the lower driver side door. I thought they should take care of it but he said no. I asked him to talk with the sales manger which he did and he said no. Quite frankly I thought this should have been taken care of and very trivial of Cadillac dealership for not taking care of it.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

If buying a car could be pleasurable ….

If buying a car could be pleasurable …. Plaza should be your destination. My best experience in 55 years. Robby G is very knowledgeable, making the negotiations go by quickly by knowing answers to my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have been taking my vehicles to Plaza Cadillac for

I have been taking my vehicles to Plaza Cadillac for service since 2008. I continue to be completely satisfied. Harry Akarcay is an outstanding representative of this business, and management should be proud to have him as an employee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Relatively short wait for my oil change and tire

Relatively short wait for my oil change and tire rotation. When all was said and done I stepped into a completely clean vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and communication during my recent visit.

Great service and communication during my recent visit. Quentin the courtesy shuttle driver was the kindest young man. I’m from out of state and will be moving here at some point soon. Plaza has earned my business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My wheel locks were installed quickly Harry in

My wheel locks were installed quickly Harry in service answered my questions I had about my new Cadillac. The car washer was friendly and did agreat job cleaning my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service again on our car at Plaza Cadillac.

Excellent service again on our car at Plaza Cadillac. Called Harry, he told us to bring it in and we were out in no time. We couldn’t be happier with Harry’s professionalism and your excellent service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very friendly staff, total experience was professional.

Very friendly staff, total experience was professional. I would easily recommend Plaza Cadillac for a new or even a used Cadillac. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.