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Plaza Cadillac

(1,825 reviews)
Visit Plaza Cadillac
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,825 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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It was a quick and pleasant experience.

It was a quick and pleasant experience. For 35 years, Rick Jimenez has always taken care of the family car needs. He’s amazing! Wish they had more inventory, but I’m pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Well satisfied with everyone who worked with us

Well satisfied with everyone who worked with us diligently to put the deal together. A special thanks to Joe Welch, our salesman, for his knowledge & staying over to get our New Cadillac XT5 delivered to us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tire repair was careless- tire Whitehall was scared and

Tire repair was careless- tire Whitehall was scared and marked. Very dirty. Hopefully, I can have it cleaned up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick,thorough,precise,friendly, knowledgeable, always

Quick,thorough,precise,friendly, knowledgeable, always helpful and provides answers to any questions you may have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Cadillac has a high standard of quality Plaza Cadillac

Cadillac has a high standard of quality Plaza Cadillac holds that standard better than most dealerships do in Florida

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was my first visit and I was impressed with the

It was my first visit and I was impressed with the quality and professionalism received from everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Set an appointment, and decided to wait for my vehicle in

Set an appointment, and decided to wait for my vehicle in the customer waiting room. Very nice, it had all the techie outlets necessary. It also had drinks including coffee. Upon completion of the service, my vehicle was washed. The service department was very professional, made me feel comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sales team was great!

Sales team was great! Our salesperson went the extra mile in answering all of our questions. Disappointed with parts dept as they had a higher price on a part we were inquiring about than another Cadillac dealership in the area (?)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service advisor was friendly and knowledgeable.

Service advisor was friendly and knowledgeable. Actual bill came in under estimate and completed a little faster. Quality of work seems good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I HAD A CHECK ENGINE LIGHT ON.

I HAD A CHECK ENGINE LIGHT ON. I CALLED THE DEALER AND WAS ABLE TO GET IN THE NEXT DAY. THE REPAIR WAS COMPLETED QUICKLY AND MY CAR WAS WASHED AND THE INTERIOR WAS CLEANED AS WELL. VERY SATISFIED

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.