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Plaza Cadillac

(1,822 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,822 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Wonderful service.

Wonderful service. Everyone is friendly and thorough. Have been coming to Plaza and service was always excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve in service department got my XT5 right in and

Steve in service department got my XT5 right in and returned it washed 👍 Professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was Told By David My Sales RepThat TheManager Took Off

I was Told By David My Sales RepThat TheManager Took Off $1,000 Dollars! HeDidnt! I’m Mad I Didn’t Catch It When I Was With Mark . I Never Would Have Made The Deal. It’s My Fault For Trusting! I Needed A Car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback. Transparency is important to us. I have reviewed all the transaction paperwork that you approved with David and see no mention anywhere of a discount being offered or promised. Our online price was already $1,000 below market value, perhaps that is what he said and there was a misunderstanding? If there is something I'm missing I would like to know more, please feel free to contact me directly. Tony Pagano, GSM 352-787-1323 x-201

This isn't my first time dealing with plaza.

This isn't my first time dealing with plaza. My experience with plaza has been a wonderful experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The passenger seat had grease on it, lite seats.

The passenger seat had grease on it, lite seats. The service was good and fast. I was disappointed with the grease as am pretty fussy with my Cadillacs(#33).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great dealership.

Great dealership. Got a poor wash job this time? Always great in the past! Will expect the usual next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional friendly and courteous first time

Very professional friendly and courteous first time having service done so this dealership was very please

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It's always a pleasure to do business with Plaza.

It's always a pleasure to do business with Plaza. The service manager, Harry, is always courteous and professional. I always take my car there for service, even though I'm 19 miles from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Attentive personnel.

Attentive personnel. Positive outcome. Better deal at Plaza than other dealerships Total procedure thoroughly explained

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

It was a very pleasant experience.

It was a very pleasant experience. Our salesman was very helpful and easy to deal with. We will recommend Plaza Cadillac to our friends. We'll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.