Skip to main content

Plaza Cadillac

(1,822 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,822 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

Our service advisor Steve was excellent.

Our service advisor Steve was excellent. He took the time to address any questions and explain in detail. As a new customer to Plaza this was great .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took my 2017 caddy in for service and maintenance - Great

Took my 2017 caddy in for service and maintenance - Great service! Great staff! Much appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good salesman friendly repair shop very clean and quick

Good salesman friendly repair shop very clean and quick service need more cars in the showroom

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service advisors are very knowledgeable and extremely

The service advisors are very knowledgeable and extremely helpful. Always a great experience when getting my car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All good All good All good is sufficient for me to be

All good All good All good is sufficient for me to be able to get the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.

Very clean and the staff was attentive, professional, and

Very clean and the staff was attentive, professional, and knowledgeable Eager to listen to what I was looking for my next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and reliable service.

Quick and reliable service. Was in and out in one hour! Waiting area was roomy and pleasant. Dealership on the whole was clean and inviting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Again, Plaza Cadillac gets five stars for their service

Again, Plaza Cadillac gets five stars for their service department. They were the least expensive of the three shops I called to get a standard procedure done on an older SRX. They treat me with respect and have a great attitude.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service team is excellent starting with Steve and Harry

Service team is excellent starting with Steve and Harry and Rick Jeminez in Sales was excellent to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service department is top notch starting with Steve

The service department is top notch starting with Steve Wiggins and Harry as the service writers. They know their stuff. All my service work was completed as promised and done so very neatly. I’ve only used Rick Jeminez in the sales department and he was very professional and knew the XT5 inside out !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.