Reviews
Very easy to deal with.
Very easy to deal with. Salesman was pleasant and informative. Didn’t trade my car in with them due to a low appraisal.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership is very clean.
Dealership is very clean. Steve, our service advisor is courteous and friendly. We were informed of other items that required attention. It was easy to schedule the service and it was completed on time. The customer waiting area is comfortable.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We did our research and knew what we wanted.
We did our research and knew what we wanted. We had a very pleasant experience with Plaza and no pressure at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I find the service good and the service manager Steve to
I find the service good and the service manager Steve to be helpful. I enjoyed driving a Cadilac 2023 for use while mine was being serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve is a great service manager.
Steve is a great service manager. He is very knowledgeable about all aspects of vehicle problems and gets service work repaired quickly and correctly. I am very, very happy with Plaza Cadillac Service Department.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice people.
Nice people. No pressure. We love Plaza Cadillac. Make you feel important sand care about you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was immediate and very good.
Service was immediate and very good. Appreciate the courtesy car ride. Steve, in service, is very professional and thorough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jesse was a pleasure to work with from the moment we
Jesse was a pleasure to work with from the moment we walked into the dealership until after we took delivery of our new Cadillac XT4.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Plaza Cadillac scheduled us in for a low tire, and it
Plaza Cadillac scheduled us in for a low tire, and it ended up needing replacement. We were so glad we purchased the tire insurance when we purchased the car last June. They even washed the car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Johnathan made the entire deal so easy!
Johnathan made the entire deal so easy! We were in and out to do all the finalization in 20 minutes!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
