Reviews
Loved working with Plaza!
Loved working with Plaza! Extremely professional and reasonable. Will definitely make the trip again for future purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, fabulous staff who always go the extra
Great service, fabulous staff who always go the extra mile to make their customers happy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very courteous, service was completed in timely fashion.
Very courteous, service was completed in timely fashion. Dealership was clean and coffee and donuts were great
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service is the best.
Service is the best. Above and beyond excellent. Everyone there is exceptional. Would never take Mr car anywhere else
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone is so helpful.
Everyone is so helpful. I always have Steve as my service representative, and he treats me like family. There is a Cadillac dealership much closer to me, (Sullivan), but I only go to Plaza Cadillac for all of my service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, gets the job done, and professional
Excellent service, gets the job done, and professional attitude. Steve Wiggins was my service representative. He is the best.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve Wiggins is the BEST!
Steve Wiggins is the BEST!! As is Harry!! Overall just great service fixing my SRX. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Spent 2 hours in the waiting room only to find out
Spent 2 hours in the waiting room only to find out nothing could be done because parts were missing out of the box. Now I have to come back and waste another morning.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am truly sorry that this happened to you. I am looking into it and will get back to you with some sort of compensation.
I'm scheduling a service appointment to finish the job, which is nothing more than putting a rubber molding around a wheel well. We will see how long I have to sit in the waiting room?
Diagnosed the problem with my Escalade and replaced my
Diagnosed the problem with my Escalade and replaced my rear shock absorbers under my Certified Preowned warranty with no charges. Thanks Steve
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The entire project could not have gone smoother.
The entire project could not have gone smoother. Mr. Rick J was well informed on all aspects of the new car. I look forward to continued business with Plaza Cadillac. Douglas G. Dillard
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car