Reviews
We have owned five Cadillacs over the years and purchased
We have owned five Cadillacs over the years and purchased two of them from Plaza. We have always been impressed with the quality of the product. However it is only surpassed by the quality of the service which we have received from Plaza over the last 18 years. Keep up the good work !!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The salesman Rick was very professional and
The salesman Rick was very professional and accommodating.the sales manager from North Carolina was very friendly. The man that done the paperwork knew what he was doing and made the transaction very efficient. It was a pleasure doing business with Plaza Cadillac.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service is beyond excellent call very friendly, very
The service is beyond excellent call very friendly, very informative always a pleasure to visit
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hopefully 3rd time will be a charm!
Hopefully 3rd time will be a charm! This is getting old! Shouldn't have problems on a 2023 Escalade! My patience are running slim
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
we apologize that the problem is persisting but very hard to identify when we recieve a defective part from manufacture. I'm sure when we reinstall part this problem will be solved. Thank you again.
Nice experience.
Nice experience. Had a special warranty on the car. No problem, honor it and didn't even charge for the diagnostic.. the driver that took me to work was willing to bring back my work keys I left in the car. The driver was very nice and professional.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve in the service department gave me excellent
Steve in the service department gave me excellent service. Always pleasant and helpful. Basically why I buy my cars there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff is amazing.
The staff is amazing. Steve is very professional and friendly. Service is always fast and efficient
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve Wiggins handled my service needs with great care
Steve Wiggins handled my service needs with great care and professionalism. I was very pleased with this service event.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Second interaction at Plaza Cadillac.
Second interaction at Plaza Cadillac. Purchased XT4 and now in for the vehicle’s first service. The level of attentiveness has been above and beyond. Staff is pleasant and knowledgeable. Service is thorough and timely.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything went great thank you.
Everything went great thank you. Why the 15 word minimum, kind of making me work for this lol
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
