Reviews
Always good service.
Always good service. Diagnostics were right on. Engine light was on they diagnosed part needed and it was still under warranty
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. The detail department did an excellent job cleaning the car. Very impressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve Wiggins is a very helpful, competent, professional
Steve Wiggins is a very helpful, competent, professional and courteous service manager. It is always a pleasure to have our Cadillacs serviced at Plaza with Steve as our advisor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I can go on and on about Plaza Cadillac but I’ll keep it
I can go on and on about Plaza Cadillac but I’ll keep it simple. Their customer service just far exceeds my expectations. So there you have it…. Customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A great dealership people are wonderful and a very clean
A great dealership people are wonderful and a very clean place been going there for years thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Because our sales person typically sells Lincoln vs
Because our sales person typically sells Lincoln vs Cadillac, no one was prepared for our scheduled visit AND we had to wait for them to free up from their duties next door before our service could begin. Not at all the welcome we expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello Constance, We apologize for not meeting your expectations for timely service. Please feel free to contact me directly if there is anything I can do to rectify the situation. -Tony Pagano, General Sales Manager. 352-787-1323
I went in without an appointment for a flat tire.
I went in without an appointment for a flat tire. They immediately took my car in and schedule my car for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service team.
Great service team. Promptly responded to my need for road side assistance. Jim did an awesome job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Plaza Cadillac has the friendliest and most dependable
Plaza Cadillac has the friendliest and most dependable ,and exceptinal Services that you can ask for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was good.
Service was good. Personnel were very pleasant to a very unhappy customer from another repair shop for not repairing car right in the first place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
