Plaza Cadillac

Washed & vacuumed but didn't clean the inside door panel even after return next day for loose valve tire stem. All 4 new tires were not air pressured to Cadillac standards Iisted inside door jam. The service administration was prompt, efficient and professional yet the mechanic was not up to Cadillac standards.

If you want to take surveys don't force people to provide written responses, these should always be optional.

Good service, nice people who work there..will bring my car back there for service when needed..

Service department was very helpful and they put a technician on my car that was awesome. Thanks to Harry for the great service

Steve is always helpful and kind. I always appreciate that our vehicle has an inspection even when I only have an oil change and tire rotation.

They make good efforts to convey complete information to you about the problem and the solutions they can offer. There is no heavy pressure to get you to accept their solution. The service people are very personable and accommodating.

Seemed to do a good job but labor chargers were excessive. $700 for less than 3 hours.

Great service, friendly staff.Harry and Steve are both excellent.I will keep using Plaza for all my service.

I was at the dealership for 4 hours before I realized that my car hadn’t been started. I had a 9:30 appointment, at 1:30 I asked for an update. They told me they lost my paperwork and hadn’t started my service. It took an additional hour to complete.

Excellent service overall. My issue was accurately diagnosed and replacement parts were quickly installed. This was my first visit but I will definitely return.