Reviews
clean responsive , the staf is pleasent.
clean responsive , the staf is pleasent. The service department was on-time and professional. They were through.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and excellent communication.
Great service and excellent communication.Loan car was very beneficial and most needed for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleasant and professional service.
Very pleasant and professional service. Waiting area very clean and comfortable. My car was super clean also. Will be back for any further services
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steven = Service He actually makes bringing the car in
Steven = Service He actually makes bringing the car in fun, gives us good advice and doesn’t try and sell us something we don’t need. He is very thoughtful and knowledgeable in how he describes things.. We feel like he genuinely cares about us, our safety and really appreciate the care and excellent service! We highly recommend this dealership for service with a smile!!! Thanks Steve!! See you soon with the 1999 xxx!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is my first time at this dealership.
This is my first time at this dealership. I was told they couldn't do anything for my car that the owner or manager told the service department not to work on my car.don't know the reason why they chose to decline the service. Finally on Friday I went to pick up my car while everyone was courteous at the checkout desk I was absolutely mortified to find the interior of my car a disaster area the mirror that I had asked to please glue back which had fallen off was still sitting on the seat one of the panels they closes off at the bottom of the car was laying on the floor and partly on the seat but I let that go while. I had a friend with me who drove me to pick up the car he said he would follow me home to make sure I got there safely I got into my driveway and decided to go and pick up my my prescription at Walgreens when I got to Walgreens the car would not shut off the key would not disengage so a gentleman inside of Walgreens sent me to the Chevy dealership to make a long story short my car is sitting at that dealership waiting to be looked at. I am so glad that all I got was the oil change and that they declined service because I would have been extremely upset otherwise. I'm still amazed that the car was like that.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for writing a review, however the interior of your car was like that when it arived to the dealership. Pictures were taken of that and the exterior of the car. We do that if we see damage or something unusual. As For working on Vehicle, we explained that how much it would be to diag. vehicle and part available was slim on the year car. You ask us first to find out why windows didn't work and then called us to stop and just do oil change. You stated your family was telling you to sell for parts. Im sorry you fell that we didn't perform the job you asked us to do but we did exactly what you approved us to do.
Plaza has always been an outstanding organization.
Plaza has always been an outstanding organization. The service department and especially Harry are truly professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Harry was great to deal with.
Harry was great to deal with. He was knowledgeable explained what the issue was, what it would take to fix it and the estimate of the cost ( which is what the finial bill was). They competed the work on time and also wash the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vehicle had been sold months earlier… should not have
Vehicle had been sold months earlier… should not have been on internet..l.waste of my time and GAS
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. We make every effort to keep our inventory up to date daily, but sometimes mistakes or oversights occur. Apologies for any inconvenience.
Guys are awesome!
Guys are awesome! Team is great they take care of you like family! My kinda place
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick, courteous and nice waiting room with beverages and
Quick, courteous and nice waiting room with beverages and donuts. Efficiency getting cars in and out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
