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Plaza Cadillac

(1,820 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Very much like my Service Manager,, Harry.

Very much like my Service Manager,, Harry. Always takes care of things in an efficient and timely matter. As he did this last visit. Have dealt with Rick in Sales for my last three cars, can’t say enough nice things about him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Steven Wiggins is an excellent service manager and I have

Steven Wiggins is an excellent service manager and I have full confidence that everything we discussed that needed done will be and my car returned in the best possible condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything done as previously discussed when I made this

Everything done as previously discussed when I made this appointment. Vehicle was quickly taken to service area with the routine maintenance completed within the estimated time . Car was washed and check out done quickly. Harry was excellent to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did a great job getting my car.

They did a great job getting my car. Enjoyed the entire experience. Friendly. Good communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Plaza Cadillac dealership always gives quick and

The Plaza Cadillac dealership always gives quick and courteous service. I have confidence in the service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All of the personnel are friendly and courteous.

All of the personnel are friendly and courteous. Steve, my service advisor, is always very professional, courteous, knowledgeable and helpful. Love the doughnut and coffee in the nice room while waiting. I always get a very good vehicle wash after the service is finished. In my 69 years of owning a vehicle, I think that Plaza Cadillac is the best dealership that I have experienced!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great service & Robbie was our sales guy & he was

Always great service & Robbie was our sales guy & he was very professional & helpful!! Would definitely do business with him again!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Even though I did not have an appointment, they worked so

Even though I did not have an appointment, they worked so hard to accommodate my needs! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a great sales experience with Robby Giovanetti.

We had a great sales experience with Robby Giovanetti. Our situation was a little odd with some particular timings and Robby bent over backward to ensure we had a great trade and sales experience. There was no pressure or hard-sell tactics and we completed our transaction happy and feeling like they valued our business. We will absolutely be back to Plaza Cadillac when the time comes for our next Cadillac.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Courteous,friendly, knowledgeable, willing to spend extra

Courteous,friendly, knowledgeable, willing to spend extra time explaining details of service needed and why.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.