Reviews
Very much like my Service Manager,, Harry.
Very much like my Service Manager,, Harry. Always takes care of things in an efficient and timely matter. As he did this last visit. Have dealt with Rick in Sales for my last three cars, can’t say enough nice things about him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steven Wiggins is an excellent service manager and I have
Steven Wiggins is an excellent service manager and I have full confidence that everything we discussed that needed done will be and my car returned in the best possible condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything done as previously discussed when I made this
Everything done as previously discussed when I made this appointment. Vehicle was quickly taken to service area with the routine maintenance completed within the estimated time . Car was washed and check out done quickly. Harry was excellent to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They did a great job getting my car.
They did a great job getting my car. Enjoyed the entire experience. Friendly. Good communication.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Plaza Cadillac dealership always gives quick and
The Plaza Cadillac dealership always gives quick and courteous service. I have confidence in the service dept.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All of the personnel are friendly and courteous.
All of the personnel are friendly and courteous. Steve, my service advisor, is always very professional, courteous, knowledgeable and helpful. Love the doughnut and coffee in the nice room while waiting. I always get a very good vehicle wash after the service is finished. In my 69 years of owning a vehicle, I think that Plaza Cadillac is the best dealership that I have experienced!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service & Robbie was our sales guy & he was
Always great service & Robbie was our sales guy & he was very professional & helpful!! Would definitely do business with him again!
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Even though I did not have an appointment, they worked so
Even though I did not have an appointment, they worked so hard to accommodate my needs! Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had a great sales experience with Robby Giovanetti.
We had a great sales experience with Robby Giovanetti. Our situation was a little odd with some particular timings and Robby bent over backward to ensure we had a great trade and sales experience. There was no pressure or hard-sell tactics and we completed our transaction happy and feeling like they valued our business. We will absolutely be back to Plaza Cadillac when the time comes for our next Cadillac.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Courteous,friendly, knowledgeable, willing to spend extra
Courteous,friendly, knowledgeable, willing to spend extra time explaining details of service needed and why.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
