Reviews
Great service, on time starting and finishing.
Great service, on time starting and finishing. Everyone there was courteous and friendly . Thanks for everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice place, with friendly and knowledgeable people that
Nice place, with friendly and knowledgeable people that treats you like a human being. Nice coffee and clean restrooms.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been taking my vehicles to this dealer since 2008
I have been taking my vehicles to this dealer since 2008 and have always had great service. My current service advisor, Harry Acarkay, is wonderful. I cannot say enough good things about him. Plaza Cadillac is fortunate to have such a wonderful employee on its staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff is pleasant and helpful .
Staff is pleasant and helpful . my service person in the service department is Steve and he always very informative . Steve also keeps me updated on the care of my vehicles
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robby made sure the car was perfect before we could take
Robby made sure the car was perfect before we could take it was a 2019 and had some water spots looked like it was new when I picked it up
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
WELCOMING-FRIENDLY-COURTEOUS Those are three things I
WELCOMING-FRIENDLY-COURTEOUS Those are three things I can always depend on when I’m dealing with Plaza Cadillac. I can depend on their service and a quick call back when needed. They are there when I need them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve Wiggins is the best service writer I've ever met.
Steve Wiggins is the best service writer I've ever met. Attentive, efficient and thoughtful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership and employees.
Great dealership and employees. Make every effort to see that the customer is completely satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first visit.
This was my first visit. The Service Advisor (Steve Wiggins) made an extra effort to investigate and honestly answer a question I had regarding the car’s history, and I appreciated that. The service I had done (oil change & tire rotation) was pretty straightforward and seemed fine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, efficient, knowledgeable.
Friendly, efficient, knowledgeable. Robbie and Mark made the transaction process painless. Service department is excellent as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car