Reviews
Harry in the service dept did a great job getting my car
Harry in the service dept did a great job getting my car fixed correctly Thanks
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very kind, excellent customer service, self explanatory,
Very kind, excellent customer service, self explanatory, fast service, etc. overall very satisfied on their explanation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
THANK YOU so much to the incredible team @ Plaza Cadillac
THANK YOU so much to the incredible team @ Plaza Cadillac in Leesburg FL~ Today I experienced a key fob issue & Patrick greeted me (Operations Director), Harry (Service Director) & Rick (my Sales Pro) rolled out the red carpet addressing this issue immediately, so that I could get to work without delay. This is my 5th Cadillac, and I highly recommend this location. 5 Stars ***** ~debra
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly ,happy staff.
Friendly ,happy staff. They are knowledgeable and willing to answer questions . Clean areas and delicious snacks and water.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best dealership I’ve ever dealt with,and rick is your
Best dealership I’ve ever dealt with,and rick is your crown jewel. That’s why i have recommended rick to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service dept very thorough and helpful in pointing out
Service dept very thorough and helpful in pointing out major problems and solutions good results although a bit pricey
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I have a 22 year old Cadillac Need to have staff that
I have a 22 year old Cadillac Need to have staff that realizes Needs of an older less technological auto and the needs of the client After all we pay for the service performed which ultimately pays your salary 🧐
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great Service Department.
Great Service Department. Steve was very helpful and professional and deserves a 6 star rating
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was good.
The service was good. I was able to get repairs because they provided transportation, otherwise I would have had to wait due to my work schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people in service.
Great people in service. Helpful and keep you informed as repair progressed. I will return to them if more repairs are needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair