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Plaza Cadillac

(1,816 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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The people in the service department or very helpful and...

The people in the service department or very helpful and quick to get my car into service the service was done very well they even wash my car service people Are great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service very friendly and always helps me...

Great service very friendly and always helps me understand what’s going on with my vehicle! I recommend plaza to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had a great visit.The screen had to be replaced.Service...

Had a great visit.The screen had to be replaced.Service man Steve was so helpful by entering my name to GM and they paid the majority of the new screen. I only had a low co -payment. Thanks Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I went to Cadillac Plaza to have my car checked regarding...

I went to Cadillac Plaza to have my car checked regarding a noise on the front compartment near the engine. I was kind of concerned since I've had just bought this used vehicle from an online dealer. The team was very nice, very friendly and reassuring. They took care of my case right away and were able to find the root cause and get it fixed. They even dealed directly with the company that sold me the car and see if they would eventually take charge of the repairs. I highly recommend Cadillac plaza. They are very professional and dedicated and prices are fair and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Concierge service rocks!!! This is a busy month for us...

Concierge service rocks!!! This is a busy month for us and appreciated Steve in service, to arrange it for us. The gentleman, Greg, who picked up and delivered our car was polite and professional. We are impressed with Plaza’s service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Concierge service arranged by Steve and delivered by Greg...

Concierge service arranged by Steve and delivered by Greg was outstanding!! It really is a nice service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Harry is very professional and answered all my questions....

Harry is very professional and answered all my questions. Getting appointment was a easy task.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service with a personal connection and...

Excellent customer service with a personal connection and honesty. Friendly team that genuinely loves their job and cares for their customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They didn’t do anything special to entice me to buy the...

They didn’t do anything special to entice me to buy the car nothing at all

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback, we are always open to suggestions on how to improve.

Always receive fast courteous Service and like the way...

Always receive fast courteous Service and like the way Everything is explained about the work being done. Service people meet and exceed my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.