Reviews
The people in the service department or very helpful and...
The people in the service department or very helpful and quick to get my car into service the service was done very well they even wash my car service people Are great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service very friendly and always helps me...
Great service very friendly and always helps me understand what’s going on with my vehicle! I recommend plaza to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great visit.The screen had to be replaced.Service...
Had a great visit.The screen had to be replaced.Service man Steve was so helpful by entering my name to GM and they paid the majority of the new screen. I only had a low co -payment. Thanks Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went to Cadillac Plaza to have my car checked regarding...
I went to Cadillac Plaza to have my car checked regarding a noise on the front compartment near the engine. I was kind of concerned since I've had just bought this used vehicle from an online dealer. The team was very nice, very friendly and reassuring. They took care of my case right away and were able to find the root cause and get it fixed. They even dealed directly with the company that sold me the car and see if they would eventually take charge of the repairs. I highly recommend Cadillac plaza. They are very professional and dedicated and prices are fair and honest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Concierge service rocks!!! This is a busy month for us...
Concierge service rocks!!! This is a busy month for us and appreciated Steve in service, to arrange it for us. The gentleman, Greg, who picked up and delivered our car was polite and professional. We are impressed with Plaza’s service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Concierge service arranged by Steve and delivered by Greg...
Concierge service arranged by Steve and delivered by Greg was outstanding!! It really is a nice service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Harry is very professional and answered all my questions....
Harry is very professional and answered all my questions. Getting appointment was a easy task.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service with a personal connection and...
Excellent customer service with a personal connection and honesty. Friendly team that genuinely loves their job and cares for their customers
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They didn’t do anything special to entice me to buy the...
They didn’t do anything special to entice me to buy the car nothing at all
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback, we are always open to suggestions on how to improve.
Always receive fast courteous Service and like the way...
Always receive fast courteous Service and like the way Everything is explained about the work being done. Service people meet and exceed my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
