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Plaza Cadillac

(1,817 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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They are very attentive and prompt.

They are very attentive and prompt. Immediately they responded to and resolved all my requests! I love my car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had appointment at 9:30.

Had appointment at 9:30. At 11:15 I asked Harry the status of my repair. He said it would take another 4 hours to diagnose at a cost of $556. I was disappointed that a dealership could not solve a low voltage problem with my 2013 Cadillac XTS.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service dept.

Excellent service dept.! All personnel were friendly, courteous, Had my car done sooner than expected!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve the service person was very helpful to enable me to

Steve the service person was very helpful to enable me to bring my Cadillac in for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is a very good place to get service for your

This is a very good place to get service for your vehicle. And good staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Plaza Cadillac was a breathe of fresh air after looking

Plaza Cadillac was a breathe of fresh air after looking into other dealerships. Everyone was respectful and attentive, even delivering the car to my home. I would absolutely go there again for another car, as well as recommend them to a friend. The car runs smoothly and I am enjoying it. I am happy with my car and feel I got a fair price in a crazy market. They lost one star because the paperwork didn't go smoothly. An incorrect address was put in twice, causing a wait on paperwork and later I had to go to the bank to correct it, and I had to call a couple of times for insurance info.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and honest staff.

Friendly and honest staff. Welled trained techs. Fast service and sales people are very nice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Great to work with.

Great to work with. Rick does a fantastic job. will come back when I get my next Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They treat you with respect, and they are very

They treat you with respect, and they are very professional. I really appreciate them washing and vacuuming my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The check in was very easy and everyone was so friendly!

The check in was very easy and everyone was so friendly! It was very busy so it took a little longer for the oil change, tire rotation, and car was. But that was fine as I had my tablet with me and the waiting room was comfortable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.